Mental Health Support Worker, Oxfordshire

Response Organisation; Oxford; On-site; GBP 25,000 - 28,000; Full time

Job summary

A mental health support provider is looking for a Mental Health Support Worker in Oxford. The role involves helping residents with serious mental illnesses by providing emotional support and daily living assistance. Responsibilities include fostering independence, monitoring health, and ensuring safety. Candidates must have GCSEs in English and Maths, good communication skills, and a genuine interest in mental health. Competitive salary and excellent benefits offered, including 33 days annual leave and professional development opportunities.

Benefits

33 days annual leave

Employee Assistance Plan with access to free counselling

Cycle to Work Scheme

Enhanced family friendly leave

£500 refer a friend bonus scheme

Qualifications

• A genuine interest in mental health and well‑being with a commitment to delivering Response's mission.
• Ability to provide non‑judgemental emotional support to residents.
• Demonstrate respect for difference and diversity.

Responsibilities

• Provide emotional support and practical assistance to residents with daily living activities.
• Foster a supportive and empowering environment that promotes residents' independence.
• Support and monitor clients' physical and mental health through key working.

Skills

Good communication skills

Emotional support provision

IT literate with MS Office experience

Education

GCSE’s in English and Maths (or equivalent)

Job description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Mental Health Support Worker – £25,325 – £27,378 per annum (salaries vary depending on experience). Hours: 37 per week, Monday to Sunday, inclusive of bank holidays; shifts include mornings, evenings & weekends. Service: Rowan House & Morrell Crescent, Littlemore, Oxford.

What You’ll Be Doing:

Response is looking for enthusiastic, caring people to join their dedicated teams at Rowan House and Morrell Crescent. Rowan House hosts 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Morrell Crescent hosts 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer variety where every day is different, while also giving a great sense of pride seeing the positive impact you can have on others.

As a Mental Health Support Worker, you will be responsible for providing person‑centred support to residents with serious mental illness, including adults with a primary diagnosis of a psychotic illness, often with coexisting conditions such as physical health issues, neurodiversity, drug & alcohol use, and cognitive impairment. You will help residents achieve and sustain a rewarding life in the community, promote independence, well‑being and self‑management of mental health, ensure safety through housing management, risk assessment and health & safety practice, support tenancy maintenance, and develop daily living skills.

Overall job responsibility:

Further detail can be viewed in the Job Description.

Some of the core duties include:

• Provide emotional support, encouragement, and practical assistance to residents with daily living activities, including medication assistance, engaging with interests, education, accessing community groups/facilities, employment, and teaching life skills such as shopping, budgeting, using public transport, meal preparation, and accommodation maintenance.
• Foster a supportive and empowering environment that promotes residents' independence.
• Support and monitor clients' physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
• Support clients to attend appointments where required.
• Ensure daily paperwork is completed.
• Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
• Work with all residents using a trauma‑informed approach based on the six principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment, and Cultural Consideration.
• Promote family, friend and carer engagement, ensuring they are involved in their loved one’s support and given information about the service.

The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:

• GCSE’s in English and Maths (or equivalent)
• A commitment to undertake continual personal development including completing the Care Certificate
• IT literate with experience using MS Office packages
• Good communication skills, written, verbal and listening
• Ability to provide non‑judgemental, emotional and practical support to residents
• A genuine interest in mental health and well‑being with a commitment to delivering Response's mission
• Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values
• Ability to follow health and safety procedures
• Demonstrate respect for difference and diversity

What We Offer:

• 33 days annual leave (inclusive of bank holidays)
• Blue Light card and other discounted shopping
• Employee Assistance Plan with access to free counselling
• Cycle to Work Scheme
• Enhanced family friendly leave
• Professional qualification sponsorship and study leave
• £500 refer a friend bonus scheme
• Optional health cash care plan with money off prescriptions and treatments
• Wellbeing hub and mental wellbeing support app – approved by NHS
• Free flu jabs
• Free DBS application

You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength‑based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you. This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 02/02/2026.

All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK. Unfortunately, Response are not able to offer sponsorship under the points‑based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process.

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.