Mental Health Support Worker, Bromborough.

Care in Mind; Bromborough; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Birthday day off

Enhanced pension

Electric car salary sacrifice

Enhanced maternity/paternity leave

Free onsite parking

Healthcare plan

Employee Assistance Programme

Free eye tests

Blue Light Card discounts

Refer a Friend Scheme

Job summary

Care in Mind is seeking a Mental Health Support Worker in Bromborough. The role is permanent, 37.5 hours per week, with shift patterns including early, late and waking night options.

You will support young people with mental health needs, assist with daily living and education, and record information using online care systems. The position requires flexibility for weekends/bank holidays, good written and verbal communication, and a valid UK driving licence.

Qualifications

• Flexibility to work shifts including weekends/bank holidays.
• Good written skills; ability to write basic reports and records.
• Basic IT skills: completing forms, using online care system, writing emails.
• Good verbal communication and active listening.
• Maintain professional boundaries at all times.
• Able to stay calm in emergencies while supporting others.
• A full UK driving licence is required to apply.

Responsibilities

• Promote independence by supporting education, household tasks and daily living skills.
• Assist with meal preparation, shopping and self-care activities.
• Administer medications and update online care records.
• Ensure a clean, homely environment and upkeep of the home.
• Manage incidents and de-escalate challenging behaviours when needed.

Skills

Flexibility

Written communication

Basic IT skills

Verbal communication

Professional boundaries

Calm under pressure

Driving licence

Education

NVQ Level 2 in Care

Job description

Mental Health Support Worker, Bromborough.

Main area Mental Health Support Worker Grade Band 1 Contract Permanent: Full time -37.5 hours per week Hours Full time - 37.5 hours per week (You will be required to work shift patterns which will include weekends and bank holidays.) Job ref RES:CH2033.1

Site Cherryhurst Residential Service Town Bromborough Salary £26,227.50 - £27,378 Per Annum Dependant on Experience (Pro Rata for Part Time Hours) Salary period Yearly Closing 07/10/2026 23:59

Job overview

Bromborough, Wirral

Shift patterns will include :

Early – 7am – 3.30pm

Late – 2pm – 10.30pm

Early/late- 8am-7.30pm/10am-9.30pm

You may be required to cover Waking Night shifts on occasions for holiday/absence reasons;

Waking Night – 8.30pm – 7.30am

Main duties of the job

Essential requirements of a Support Worker

• Flexibility - Your role will involve working shifts including weekends and Bank Holidays
• Must be able to attend training throughout employment which will be held on weekdays
• Good written skills and the ability to write basic reports and record information accurately
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
• Good verbal communication skills and the ability to listen to others
• An ability to maintain a professional working boundary
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Support Worker

• Full UK Driving Licence
• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health need

Working for our organisation

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits:

• An additional day off each year for your birthday.
• Enhanced company sick pay.
• Enhanced company pension.
• Electric car salary sacrifice scheme.
• Enhanced maternity/paternity leave.
• Paid time off for fertility treatment.
• Life Assurance (2 x annual salary).
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits
• Employee Assistance Programme/24-hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate).
• Paid Training, Induction and DBS check.
• We are a Mindful & Disability Confident Employer.
• We are a supporter of the Greater Manchester Good Employment Charter.
• We are a Menopause Friendly Organisation.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts.
• Refer a Friend Scheme (Up to £500 per referral).
• Free onsite parking.

Detailed job description and main responsibilities

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. We always encourage our young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in a homely environment.

At our home in Bromborough, you will be working with young people who have a variety of mental health diagnosis including personality disorder, disordered eating, and complex post-traumatic stress disorder and those who use self-harm as a strategy to cope with their emotions. Several of our young people are preparing for moving on positively from the home into the community. Your role will include supporting them with their daily living - meal preparation, food shopping, prompting for self-care, medication administration, medical appointments, and general upkeep of their home. Our young people enjoy doing activities out of the home including clothes shopping, swimming, meals out, attending youth clubs and other groups, pamper sessions and cinema trips, which you will be able to support with.

The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management. You must be a driver to be able to apply for this post.

Previous care experience is not essentialand full training will be provided. You will receive ongoing support and mentoring from our friendly residential and clinical team.

The job is highly rewarding and a great start to developing your career working with young people or enhancing your previous experience of mental health with the opportunity for excellent career development.

Qualifications

• Do you have any formal qualifications in care?

Experience

• Previous experience of working in a team
• An understanding of the issues young people face

Skills

• Good written communication skills and the ability to write basic reports and record information accurately
• IT skills and the ability to write emails and use Microsoft office
• Do you hold a full manual UK clean driving license?

Other

• Able to work shifts (including weekends, bank holidays where required to complete any necessary training)
• Good verbal communication skills and the ability to listen to others

Additional Information

• Please note that training will be 6 days held at our Head Office in Stockport - reasonable expenses will be reimbursed.
• As a disability confident employer, we are happy to provide reasonable adjustments during the recruitment process - please email: [e-mail]
• Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
• While we value the use of AI technology to enhance our daily work, we also value the personal touch and urge applicants to write their supporting statement without the use of AI to emphasise their own unique experiences. It is also unacceptable to use AI to inflate skills and experiences on the application form.
• We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
• We reserve the right to close the advert early, should we appoint a suitable candidate.
• Please be aware that Care in Mind do not hold a sponsorship licence.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.