Mental Health Support Worker

Empower Support Ltd; Wales; Remote; GBP 40,000 - 60,000; Part time

Job summary

A community mental health service provider in Wales is seeking a Mental Health Support Worker to provide tailored support to adults with mental illness. This role offers flexible hours and competitive pay, along with ongoing professional development. Ideal candidates are passionate about helping others thrive in their homes and communities, with a focus on promoting dignity and independence.

Benefits

Paid travel time + mileage reimbursement

30 days annual leave (pro rata)

Funded QCF Level 2 in Health & Social Care

Ongoing professional development

Pension scheme

Qualifications

• Valid driving licence and access to a vehicle are essential.
• Enhanced DBS required (Update Service preferred).
• Experience, commitment to helping others, and a positive outlook.

Responsibilities

• Provide tailored, recovery-focused support to adults with mental illness.
• Promote dignity, independence, and wellbeing.
• Monitor and record changes in mental or physical health.

Skills

Promote wellbeing

Support daily living

Encourage community involvement

Education

Experience in mental health support or a related field

Job description

Mental Health Support Worker – Swansea & Neath Port Talbot (Thrive at Home Service)

Pay: £12.50/hr weekdays | £14.50/hr weekends | £17.50/hr bank holidays

Job Type: Part‑time / Full‑time – Flexible Hours

Location: Thrive at Home Community Support Service, Swansea & Neath Port Talbot

✨ Headline / Preview

Join a pioneering community mental health team — flexible hours, full training, and a chance to help people thrive in their own homes.

About Thrive at Home

We’re growing — and we need more amazing people to join our core team!

Empower Support’s Thrive at Home is a new, recovery‑focused community service offering mental health support to people in their own homes across Swansea and Neath Port Talbot.

We’re not your typical domiciliary care provider. Our approach is individualised, holistic, and empowering — helping people with mental health challenges to live fulfilling, independent lives in the community, not hospitals.

Our vision is simple:

Everyone deserves to be their best self and live their best life.

Empower Support is owned and led by registered mental health nurses with extensive NHS experience. We’re passionate about high‑quality, person‑centred care and a positive, supportive working culture where our staff are valued, trusted, and developed.

Your Role

As a Mental Health Recovery Worker, you’ll provide tailored, recovery‑focused support to adults with mental illness in their homes and communities.

You’ll help people build confidence, connect with others, and achieve their personal goals — all while promoting dignity, independence, and wellbeing.

Zero to minimal personal care involved.

Key Responsibilities

• Promote wellbeing, independence, and recovery
• Support daily living and healthy lifestyle choices
• Help people engage in hobbies, education, or work
• Encourage community involvement and social connection
• Support attendance at appointments and local activities
• Monitor and record changes in mental or physical health
• Administer medication (training provided)

You’ll also help deliver community outreach and social groups in Swansea and Neath Port Talbot — supporting inclusion, connection, and positive mental health.

Hours & Flexibility

Shift patterns are flexible and tailored to individual support packages.

Typical hours fall between 7am – 9pm, seven days a week.

We’ll work with you to find the right balance for your lifestyle.

A valid driving licence and access to a vehicle are essential.

Enhanced DBS required (Update Service preferred).

Who We’re Looking For

Whether you’re experienced, a recent graduate, or changing careers, if you’re passionate about helping people thrive, we’d love to hear from you.

You should share our belief that everyone can live a fulfilling life with the right support.

Benefits

• Competitive pay (£12.50–£17.50/hr)
• Paid travel time + 45p/mile mileage reimbursement
• 30 days annual leave (pro rata)
• ⏰ Flexible working patterns
• Funded QCF Level 2 in Health & Social Care (if not yet qualified)
• Ongoing professional development and academic sponsorship
• Pension scheme
• Supportive, inclusive, values‑driven culture