Mental Health Support Worker

Social Care and Education; Middlewich; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A dedicated care provider in the UK is seeking Support Workers to provide high-quality care to adults with complex mental health needs. The role involves person-centred support, managing challenging behaviours, and ensuring the well-being of service users. Candidates should have a minimum of 1 year's relevant experience and necessary training. The position offers competitive pay and flexible shifts to fit individual availability.

Benefits

Competitive hourly rates of £12.30 to £12.60

Flexible shifts

Supportive team environment

Ongoing professional development

Meaningful role

Qualifications

• Minimum of 1 year's experience supporting adults with mental health needs and challenging behaviours.
• Experience with autism, learning disabilities, substance misuse, and self-harm risks.
• Current, in-date Ligature Training and CPI or equivalent de-escalation training.
• Experience in safely administering medication in a care or residential setting.

Responsibilities

• Provide person-centred care and support tailored to individual needs.
• Manage challenging behaviour in a calm and professional manner.
• Support service users with daily living skills and personal care.
• Administer medication in line with care plans.

Skills

Patient

Resilient

Compassionate

Excellent communication

Interpersonal skills

Job description

Overview

Support Workers – Mental Health & Complex Needs

Location: Crewe

Pay Rate: £12.30 - £12.60 per hour

Job Type: Flexible, Full-time or Part-time Shifts Available

About the Role

We are looking for experienced and dedicated Support Workers to join our team providing high-quality care and support to adults with complex mental health needs and challenging behaviours in supported living and residential settings across Crewe.

This is an opportunity to make a real difference to people’s lives while working within a supportive and professional care team. You will be working with individuals with a range of complex needs including mental health conditions, learning disabilities, autism, alcohol and substance misuse issues, and individuals at risk of self-harm.

Responsibilities

• Provide person-centred care and support tailored to individual needs
• Manage challenging behaviour in a calm, professional, and compassionate manner
• Support service users with daily living skills, personal care, and emotional well-being
• Administer medication in line with care plans and organisational policy
• Undertake regular welfare checks and maintain clear, accurate records
• Respond effectively to incidents, including safeguarding concerns and self-harm risks
• Work closely with a multidisciplinary team including mental health professionals, social workers, and families
• Promote independence, dignity, and respect for every individual

Qualifications

We are seeking individuals who are patient, resilient, and confident in working with adults who display complex and sometimes challenging behaviours. The ideal candidate will have previous experience in a similar environment and be passionate about delivering safe, high-quality care.

Essential Requirements

• A minimum of 1 year’s experience supporting adults with mental health needs and challenging behaviours
• Experience working with complex service users including autism, learning disabilities, substance misuse, and self-harm risks
• Current, in-date Ligature Training
• Current, in-date CPI (Crisis Prevention Intervention) or equivalent de-escalation training
• Experience in safely administering medication in a care or residential setting
• Strong understanding of safeguarding, mental health crisis management, and risk assessment
• Excellent communication and interpersonal skills
• A compassionate, patient, and professional approach

Benefits

• Competitive hourly rates of £12.30 to £12.60
• Flexible shifts to fit around your availability
• The chance to work within a supportive and friendly team environment
• Ongoing professional development opportunities
• A rewarding and meaningful role where you can make a positive impact every day

If you have the right experience and are committed to supporting vulnerable adults with complex needs in a professional, safe, and compassionate way — we would love to hear from you.

Apply today and take the next step in your support work career.