Mental Health Support Worker

Depaul UK; City Of London; On-site; GBP 28,000; Full time

Job summary

A leading charity organization is seeking a compassionate Mental Health Support Worker in Camden, London. The role involves ensuring client safety, building relationships with young people, and managing a caseload. Ideal candidates will have relevant qualifications or significant experience with complex needs. This full-time, permanent position offers a salary of £27,636 plus pension and benefits.

Benefits

Pension

Benefits

Qualifications

• Experience working with young people with complex needs.
• Strong understanding of safeguarding and support planning.
• Ability to manage challenging situations.

Responsibilities

• Ensure the safety and wellbeing of clients.
• Build positive relationships with young people.
• Manage a small caseload and support planning.
• Deliver one-to-one and group support.

Skills

Empathy

Communication skills

Relationship-building

Calmness under pressure

Commitment to equality and diversity

Education

Relevant qualification in psychology, counselling, social work, or mental health

Job description

We are seeking a compassionate and resilient Mental Health Support Worker to join a specialist supported accommodation service for young people with complex mental health needs.
Position: Mental Health Support Worker | Location: Camden, London | Contract: Permanent, full time | Hours: 37.5 per week | Salary: £27,636 per annum + pension and benefits | Closing Date: Sunday 16th November 2025

Key Responsibilities

• Ensuring the safety and wellbeing of clients at all times, using safeguarding and emergency procedures when required
• Building positive and trusting relationships with young people to provide effective support
• Managing a small caseload as a named key worker, creating SMART outcomes-based support plans
• Leading on risk and needs assessments and contributing to service-wide assessments
• Delivering one-to-one and group support to build coping strategies and resilience
• Working closely with statutory services, mental health teams and housing providers
• Encouraging client participation in service decisions and wider community activities
• Supporting volunteers who add value to the service
• Participating in a rota including early, late and weekend shifts

About You

We’re looking for someone with empathy, energy and a genuine commitment to supporting young people with complex needs.

Qualifications

• A relevant qualification (psychology, counselling, social work, mental health) or significant experience working with young people with complex needs
• Experience managing challenging situations in a calm and professional way
• Excellent listening, communication and relationship-building skills
• A non-judgemental approach and the ability to maintain professional boundaries
• A good understanding of safeguarding, support planning and risk assessments
• The ability to work well in a team and with external partners
• A commitment to equality, diversity and inclusion
• An enhanced DBS check will be required for this role.

About The Organisation

This well-established charity provides housing and support services across the UK, with a focus on preventing homelessness and improving opportunities through education, training and volunteering. The organisation is values-driven, believing in dignity, respect and the potential of every individual.