Mental Health Service Manager

Nightingale Hammerson; Trowbridge; On-site; GBP 64,000 - 69,000; Full time

Job summary

A forward-thinking council in Trowbridge is seeking an experienced Service Manager to lead Whole Life Pathway services within Adult Social Care. The successful candidate will manage specialist teams, ensure compliance with standards, and drive continuous improvement for high-quality care. Applicants should hold a Social Work or Occupational Therapy qualification and have proven experience in managing operational adult care services in complex organizations. This role offers a salary range of £64,844 to £68,987 and requires occasional travel across Wiltshire.

Benefits

Access to professional development

Opportunities to influence strategic priorities

Qualifications

• Current registration with Social Work England or HCPC required.
• Experience managing adult care services in complex organizations.
• Understanding of local government and health systems.

Responsibilities

• Lead and manage specialist teams.
• Drive continuous improvement and strengths-based practice.
• Ensure compliance with statutory requirements and CQC standards.
• Manage a staffing budget of £3 million.
• Collaborate with health partners and stakeholders.

Skills

Leadership skills

Expertise in safeguarding

Managing operational adult care services

Partnership working

Handling complex situations

Education

Social Work or Occupational Therapy qualification

Job description

Make a real difference in Adult Social Care.

Wiltshire Council is seeking an experienced and dynamic Service Manager to lead our Whole Life Pathway services within Adult Social Care. This is an exciting opportunity to join our senior management team and play a pivotal role in shaping and delivering high-quality services that support independence, choice, and wellbeing for adults across Wiltshire.

About the Role

• Lead and manage specialist teams including Mental Health, Deprivation of Liberty Safeguards (soon Liberty Protection Safeguards), Best Interest Assessor function, Approved Mental Health Practitioner (AMHP) team, and Emergency Duty Service (EDS).
• Drive continuous improvement and embed a strengths-based approach to practice.
• Ensure compliance with statutory requirements, CQC standards, and deliver robust quality assurance.
• Manage a staffing budget of approximately £3m and contribute to the wider Adult Care budget of £144m.
• Work collaboratively with health partners, voluntary sector organisations, and other stakeholders to deliver integrated care pathways.

About You

• A Social Work or Occupational Therapy qualification and current registration (Social Work England/HCPC).
• Proven experience managing operational adult care services in a large, complex organisation.
• Strong leadership skills with the ability to manage teams and drive transformational change.
• Expertise in safeguarding, partnership working, and handling complex situations.
• Excellent understanding of local government and health systems.

Why Join Us?

• Be part of a forward-thinking council committed to innovation and continuous improvement.
• Work in a collaborative environment where your expertise will shape services for thousands of residents.
• Access to professional development and opportunities to influence strategic priorities.

Additional Information

• This role is politically restricted and requires an Enhanced DBS check.
• Occasional travel across Wiltshire is required; a valid UK driving licence is essential.

Apply now and help us deliver outstanding care and support for the people of Wiltshire.

Salary / Benefits: £64,844 - £68,987