Mental Health Senior Support Worker - Stockport | Care in Mind

Care In Mind; Hazel Grove; On-site; GBP 26,000 - 29,000; Full time

Job summary

A mental health support organization is seeking a Mental Health Senior Support Worker in Hazel Grove to support young people with mental health challenges. The role includes promoting independence, maintaining care records, and managing incidents. Applicants need a Level 3 diploma in care and experience working with young people with mental health needs. This full-time role offers a salary between £26,364 and £28,294.50 based on experience, along with various benefits.

Benefits

Minimum 30 days holiday

Enhanced company pension

Paid training and DBS check

Life Assurance

Healthcare CashPlan

Employee Assistance Programme

Long service awards

Free onsite parking

Qualifications

• Experience working with young people who have mental health needs is essential.
• Flexibility to work shifts including weekends and Bank Holidays.
• Basic IT skills required for record keeping.

Responsibilities

• Promote independence through support with education and life skills.
• Update online care records and complete medication administration.
• Manage incidents and de-escalate challenging behaviours.

Skills

Verbal communication

Written communication

Patience

Resilience

Flexibility

Education

Level 3 diploma in care or equivalent

Job description

Mental Health Senior Support Worker, Young People

Offerton, Stockport

£ 26 364–£ 28 294.50 (based on experience); Full Time, 37.5 hrs per week

Essential Requirements

• Level 3 diploma qualification in care or equivalent or willingness to work towards this.
• Flexibility – Your role will involve working shifts including weekends and Bank Holidays.
• Must be able to attend training throughout employment which will be held on weekdays.
• Good written skills and the ability to write basic reports and record information accurately.
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails).
• Good verbal communication skills and the ability to listen to others.
• An ability to maintain a professional working boundary.
• Ability to remain calm in emergencies, supporting others during difficult situations.

Desirable Criteria

• Full UK Driving Licence
• NVQ Level 2 qualification or equivalent in Care
• Previous experience of working with young people who have mental health needs.

Care in Mind provide residential services for young people aged 16‑30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self‑harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

• Minimum 30 days holiday.
• An additional day off each year for your birthday.
• Enhanced company sick pay.
• Enhanced company pension.
• Enhanced maternity/paternity leave.
• Paid time off for fertility treatment.
• Life Assurance (2× annual salary).
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts.
• Employee Assistance Programme/24‑hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate).
• Paid Training, Induction and DBS check.
• We are a Mindful & Disability Confident Employer.
• We are a supporter of the Greater Manchester Good Employment Charter.
• We are a Menopause Friendly Organisation.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts.
• Refer a Friend Scheme (Up to £500 per referral).
• Free onsite parking.

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in a homely environment.

At our home in Stockport, you will be working with young people who have a variety of mental health diagnoses including personality disorder, those who have difficult relationships with food and those who use self‑harm as a strategy to cope with their emotions. As such, you will be required to be patient and resilient as the support you will be providing to our young people will include supporting them to improve their relationship with food and managing incidents of self‑harm. Several of our young people are preparing for moving on positively from the home into the community, therefore you will be supporting this transition through things such as: supporting them to self‑administer their own medication, getting back into education, accessing public transport and appointments independently. Our young people are very adventurous and engage in a variety of activities including festivals, walking in the Peak District, visiting places like the cinema, Trafford Centre, indoor golf as well as having a stroll on a local park. There will never be a dull moment when you are on shift.

The home is a 4‑bed service which is located between Stockport town centre and Marple giving the house the best of both worlds in the sense of being close to all amenities while also having the opportunity to explore the countryside. The house is a large 4‑bedroom detached property which is well maintained and homely, making it a lovely environment to work in. The garden is another area of activity and includes a trampoline, football nets, dining area as well as flower beds and vegetable patch.

The role will include some fewer fun aspects such as incident management, de‑escalation of challenging behaviours, completing several online records, report writing, audits, and medication management.

Previous experience of working with young people who have mental health needs is essential and ideally you will have worked as a Support Worker in a similar environment. You will receive full training and ongoing support & mentoring from our friendly residential and clinical team. The job is highly rewarding and is an excellent development opportunity if you would like to gain supervisory experience and move into a future management role of which we will support the right candidates to do.

This advert closes on Sunday 9 Nov 2025.