Mental Health Practitioner | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Bolton, Horwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major healthcare organization in Bolton is seeking a practitioner for their Mental Health Urgent Triage Team. The role involves providing clinical support during mental health crises, engaging with emergency services, and assessing individuals in community settings. Practitioners will work flexibly within a 24-hour shift pattern and participate in community interventions, demonstrating respect and care towards service users. This position offers competitive pay enhancements and benefits including generous annual leave.

Benefits

Pay enhancements for evenings and weekends

Generous annual leave policy

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card discounts

Qualifications

• Understanding of mental health issues and crisis intervention.
• Ability to assess service users in various environments.
• Respectful attitude towards service users and their carers.

Responsibilities

• Provide high-quality information and clinical advice to individuals in crisis.
• Support the Clinical Manager in maintaining service standards.
• Engage in face-to-face assessments in community settings.

Job description

Emergency services are receiving increasing volumes of calls for individuals presenting with acute mental health issues in the community. A significant proportion of emergency services resources is being used to support individuals struggling with their mental health, who often present with complex issues that require further assessment and ongoing support. The Mental Health Urgent Triage Team (MHUT) is a partnership between Pennine Care Foundation Trust, Greater Manchester Mental Health (GMMH), North-West Ambulance Service (NWAS), and Greater Manchester Police (GMP).

You will be based within the clinical hub in NWAS and will have training in the use of the EOC software systems. The post holder will work with local mental health and emergency services providing an ageless offer to ensure that mental health vulnerability is considered and triaged. High quality information and clinical advice is provided when an individual comes in contact with, or to the attention of, GMP and NWAS where it is believed the individual may be experiencing a mental health crisis and require support. The post holder will support the Clinical Manager in carrying continuing professional and managerial responsibility for their clinical area, contributing to the maintenance of overall service standards. The post holder will demonstrate an attitude which respects and values service users and their carers.

The Practitioners’ base will change rotationally to include NWAS EOC base in Central Manchester and potentially the Middlebrook site. Subject to review, there will be an opportunity to support the Mental Health Joint Response Cars (MHJRC) based at GMP Central Park North Divisional Headquarters.

The service operates 24/7, 7 days a week, 365 days per year and practitioners will need to work within a 24-hour shift pattern. As part of the urgent care pathway within GMMH there will be a face-to-face element within this role, and you will be expected to participate in other community interventions including acting as first responders. This will involve assessing service users in their homes or community environment. The service is constantly evolving.

Benefits

• Pay enhancements – 30% additional for evenings (8pm onwards) and Saturdays and 60% additional for Sundays and bank holidays
• 27 days annual leave plus bank holidays, rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card discounts

This advert closes on Tuesday 30 Dec 2025.