Mental Health Link Worker | West London NHS Trust

West London Mental Health Trust; Southall; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health organization in the UK is seeking a Community Mental Health Support Worker/Assistant Practitioner to support individuals on their recovery journey. This role involves engaging clients with community services, developing personalized support plans, and collaborating with healthcare partners. Ideal candidates will have strong communication skills and a passion for mental health. This position offers an opportunity to make a significant difference in people's lives within a diverse and supportive environment.

Qualifications

• Strong communicator with a passion for mental health and community engagement.
• Experience (or strong interest) in health, social care, or community support work.
• Proactive, solution-focused approach and commitment to person-centred care.
• An understanding of safeguarding, confidentiality, and multi-agency environments.

Responsibilities

• Manage a caseload and offer one-to-one support.
• Connect clients to relevant community services and activities.
• Work collaboratively with the MINT team and external partners.
• Monitor outcomes and maintain accurate records.
• Participate in service improvement and professional development activities.

Skills

Strong communication skills

Passion for mental health

Experience in health or social care

Solution-focused approach

Understanding of safeguarding

Job description

Are you passionate about supporting people on their journey to mental health recovery? Do you thrive on building connections, linking people to life‑changing community resources, and making a real difference in their lives? If so, we want to hear from you!

We are looking for a dedicated Community Mental Health Support Worker/Assistant Practitioner to join our Mental Health Integrated Network Team (MINT). This is a key role focused on improving health, wellbeing, and care outcomes for individuals referred by their GPs, inpatient mental health units, crisis teams and single point of access.

About the Role

In this rewarding role, you’ll support individuals to:

• Access local community‑based services to aid their recovery
• Engage meaningfully with their community
• Develop personalised support plans based on their strengths, needs, and goals

You’ll also:

• Carry out assessments and co‑create support plans
• Maintain a live register of community resources
• Work closely with GPs, social care teams, and voluntary sector partners
• Respond appropriately to safeguarding or crisis concerns
• Help shape a system‑wide community asset map

Key Responsibilities

• Manage a caseload and offer one‑to‑one support
• Connect clients to relevant community services and activities
• Work collaboratively within the wider MINT team and external partners
• Monitor outcomes and maintain accurate records
• Participate in service improvement and professional development activities

What We’re Looking For

• A strong communicator with a passion for mental health and community engagement
• Experience (or a strong interest) in health, social care, or community support work
• A proactive, solution‑focused approach and a commitment to person‑centred care
• An understanding of safeguarding, confidentiality, and working in multi‑agency environments

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024‑25 is over £500m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Wednesday 10 Dec 2025.