Mental Health Community Manager

Work Wales; Wales; On-site; GBP 30,000 - 40,000; Full time

Job summary

A charitable organization in Wales is looking for a Service Manager to oversee service delivery for individuals facing mental health and addiction challenges. The successful candidate will lead a staff team and promote client independence while providing emotional and practical support. Previous care experience and NVQ Level 3 in Health and Social Care are required, along with strong communication and leadership skills.

Benefits

Career progression opportunities

Paid induction programme

Employee referral bonus scheme

Company pension scheme

Qualifications

• Previous care and supported living experience with Mental Illness and Substance Misuse.
• Excellent communication skills (written, verbal and non-verbal).
• Good leadership skills with a solution focused approach.

Responsibilities

• Oversee all aspects of service delivery.
• Develop and manage a staff team who provide interventions.
• Promote independence by enabling engagement with community resources.

Skills

Communication skills

Leadership skills

Emotional support

Problem-solving skills

Education

NVQ Level 3 in Health and Social Care

Job description

Overview

Work Wales have an exciting new Service Manager position. The charity we are working with provides support for people with Mental Health, Addiction and Substance Use Conditions to achieve their potential and a higher standard of life. The successful individual will oversee all aspects of service delivery. You will develop and manage a staff team who provide a range of interventions to individuals. You will help promote the independence of the people we support enabling them to develop with other local, community-based resources and opportunities. You will support staff and work as part of a team to facilitate opportunities for individuals who have experience of substance and alcohol misuse.

Responsibilities

• Oversee all aspects of service delivery.
• Develop and manage a staff team who provide a range of interventions to individuals.
• Promote the independence of the people we support by enabling them to engage with local, community-based resources and opportunities.
• Support staff and work as part of a team to facilitate opportunities for individuals with history of substance and alcohol misuse.

Qualifications and Experience

• Previous care and supported living experience with Mental Illness and Substance Misuse.
• Excellent communication skills (written, verbal and non-verbal).
• Good leadership skills with a solution focused approach.
• Experience of managing and developing a service.
• Compassion and empathy.
• Calm and patient in difficult or stressful situations.
• A strong work ethic, self-motivation, and resilience.
• Adaptable to the changing needs of those you support.
• Flexible working hours, which may include evenings and weekends in line with service requirements.
• Provide emotional support.
• Knowledge of legislation, including safeguarding.
• Establish and maintain effective relationships with a wide range of people.
• NVQ Level 3 in Health and Social Care (Minimum).
• Full driver’s licence and access to your own vehicle.

What we offer

• Opportunity for career progression.
• Paid induction programme.
• Long Service Awards.
• An employee referral bonus scheme.
• Support and Wellbeing Advice Service.
• Opportunity to increase your knowledge and skill set through paid training for nationally recognised qualifications.
• Company pension scheme.

The company are committed to safeguarding and promoting the welfare of everyone in their care and therefore all appointments are subject to receipt of a satisfactory Enhanced Disclosure and Barring Service disclosure and satisfactory reference checks.