Mental Health Admin Assistant

Betsi Cadwaladr University Health Board; Llandudno; On-site; GBP 40,000 - 60,000; Full time

Job summary

A health organization in North Wales is seeking an Administration Support role within the Central Child and Adolescent Mental Health Service. Responsibilities include providing administrative support, ensuring confidentiality, and assisting with reception and clerical tasks. The ideal candidate will have excellent communication skills, a good telephone manner, and the ability to handle sensitive situations. Experience in a hospital setting is not required. Applications may be submitted in both Welsh and English.

Benefits

Family-friendly benefits

Work-life balance policies

Qualifications

• Experience in a hospital setting is not essential; good communication skills are essential.
• Ability to speak Welsh would be beneficial but not essential.

Responsibilities

• Provide administration support to a team within the Central Child and Adolescent Mental Health Service.
• Maintain strict confidentiality when dealing with patients, carers, and service users.
• Assist with reception, clerical and typing support for the service.

Skills

IT skills

Excellent telephone manner

Communication skills

Ability to handle sensitive situations

Job description

A health organization in North Wales is seeking an Administration Support role within the Central Child and Adolescent Mental Health Service. Responsibilities include providing administrative support, ensuring confidentiality, and assisting with reception and clerical tasks. The ideal candidate will have excellent communication skills, a good telephone manner, and the ability to handle sensitive situations. Experience in a hospital setting is not required. Applications may be submitted in both Welsh and English.