Mental Health Act Compliance Officer

NHS Jobs; Crawley; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Zusammenfassung

NHS Jobs is seeking a dedicated Mental Health Act Administrator to handle statutory documentation, manage hearing coordination, and maintain compliant records.

The role requires meticulous data entry, strong communication with clinical and legal teams, and dedication to confidentiality within Trust information systems.

Qualifikationen

• Experience in mental health act administrative processes.
• Ability to work with legal or clinical staff.
• Familiarity with data protection and information governance.

Aufgaben

• Receive, record and scrutinise statutory documentation under the Mental Health Act.
• Identify errors, omissions and deadlines and escalate as needed.
• Maintain accurate Mental Health Act records and ensure information on trusts systems.
• Respond to administrative queries relating to the Mental Health Act and associated processes.
• Support administration and coordination of patient hearings and Associate Hospital Managers.
• Monitor actions and deadlines linked to Mental Health Act processes.
• Maintain data quality and confidentiality across information systems.
• Plan and manage daily workload to meet statutory and local deadlines.
• Contribute to service improvements and share best practices.

Kenntnisse

Data entry

Attention to detail

Communication skills

Information governance

Confidentiality

Ausbildung

Healthcare administration qualification

Tools

Patient record systems

Jobbeschreibung

The postholder will undertake Mental Health Act administration independently in accordance with relevant legislation, statutory guidance, Trust policies and procedures and the Standards for Mental Health Act Administration.

Mental Health Act administration

• receive, record and scrutinise statutory documentation relating to patients subject to the Mental Health Act
• identify errors, omissions, discrepancies and approaching deadlines and take or escal
• maintain accurate, complete and up-to-date Mental Health Act and legal records
• ensure information relating to detained patients is accurately maintained on Trust patient record systems
• respond to administrative queries relating to the Mental Health Act and associated processes, referring complex legal or clinical matters appropriately
• and work flexibly with Mental Health Act Team colleagues to maintain continuity of statutory administration and service delivery.

Hearings and statutory processes

• support the administration and coordination of patient hearings
• support and facilitate Associate Hospital Managers in undertaking their role
• and monitor relevant actions and deadlines associated with Mental Health Act administrative processes.

Information, data quality and systems

• accurately enter, retrieve, review and maintain information held on approved Trust systems
• use Trust-approved digital and information systems in accordance with data protection, information governance, records management and information-security requirements
• maintain confidentiality when working with sensitive patient and legal information
• and contribute to routine audit, data-quality checking and service-improvement activity within the Mental Health Act administration service.

Communication and partnership working

• communicate clearly, sensitively and professionally with staff and external professionals
• respond to queries within the scope of the role and recognise when senior, legal or clinical advice is required
• work collaboratively with Mental Health Act Team colleagues, clinical services and partner organisations
• and maintain appropriate professional boundaries and confidentiality.

Organisation and workload management

• plan and organise their daily workload to ensure statutory and local deadlines are met
• manage multiple and sometimes conflicting demands in a busy working environment
• maintain concentration and accuracy when working under pressure
• recognise and appropriately escal
• and provide cover and work flexibly with colleagues to support continuity of Mental Health Act administration.

Learning and continuous improvement

• develop and maintain specialist working knowledge of the Mental Health Act and associated legislation through experience, research and training
• maintain current knowledge of relevant case law, statutory guidance and Trust procedures
• attend supervision, Mental Health Act Team meetings and relevant Trust training
• contribute constructively to process review and continuous improvement
• and support new colleagues by sharing agreed processes and good administrative practice, where appropriate.