Membership Sales Advisor - High Wycombe

The Massage Company; High Wycombe; On-site; Part time

Job summary

A leading wellness company in High Wycombe is seeking a Membership Sales Advisor to promote high-quality massage memberships. You will provide excellent customer service, schedule appointments, and generate new clientele. The ideal candidate is customer-oriented and communicates effectively. This position offers varied schedules, potential for commission, and monthly bonuses. If you're passionate about wellness and customer satisfaction, apply now.

Benefits

Free monthly employee massage

Discounted family and partner rates

Monthly Team Bonus plan

Learning new sales techniques

Qualifications

• Must be customer service oriented and able to communicate effectively with customers, colleagues and management.
• Fluent in English, spoken and written.
• Eligible to work in the UK.

Responsibilities

• Selling memberships through face to face discussions and follow-up sales calls.
• Creating excellent experiences for members/guests.
• Scheduling appointments over the phone, email, and in person.
• Providing massage service advice to clients.
• Promoting internal upgrades of services.
• Answering customer questions and concerns with care.
• Participating in promotional activities locally.

Skills

Customer service orientation

Effective communication

Sales techniques

Job description

Overview

Membership Sales Advisor - High Wycombe

Salary: £12.50ph + commission + annual bonuses

30 hours a week including mornings, evenings and weekends.

The Massage Company is looking for a great Membership Sales Advisor for our multi award-winning concept in High Wycombe and within our centres nationwide.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.

Benefits

• Varied work schedules over 7 days
• The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
• Monthly Team Bonus plan
• A great team environment, with like-minded colleagues
• The chance to be part of an exciting new concept developing in the UK
• Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
• Professional and personal career opportunities, within exciting new brand
• Free monthly employee massage, plus discounted family and partner rates

Position requirements

• Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
• Create excellent experience for members/guests through friendly and helpful attitude
• Responsible for scheduling appointments over the phone, on email, and in person
• Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
• Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or “fantastic foot treatment”
• Answering customer questions and concerns with urgency, care and sincerity
• Occasionally being part of promotional activity, both onsite and offsite locally
• Must be able to work a minimum of 20 hours per week
• Must be customer service oriented and able to communicate effectively with customers, colleagues and management
• Must be eligible to work in the UK and fluent in English, spoken and written

All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.