Membership Sales Advisor - Full Time - Freedom Leisure, Lydney

Freedom Leisure; Lydney; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charitable leisure trust in the United Kingdom is looking for a Membership Sales Advisor to grow membership numbers and enhance customer experience. The ideal candidate will have sales experience and strong interpersonal skills. Responsibilities include conducting sales appointments, generating excitement about health and fitness, and supporting membership retention. Generous benefits and opportunities for career progression are provided.

Benefits

Discounted Staff membership

Incremental holidays

Employee Assistance Programme

Company pension

Cycle-to-work scheme

Qualifications

• Experience of sales.
• Have a team orientated approach.

Responsibilities

• Support membership growth through effective sales.
• Generate excitement for health and fitness.
• Conduct face-to-face sales appointments.
• Contact membership leads via phone and email.
• Undertake competitor analysis to identify opportunities.

Skills

Sales experience

Interpersonal skills

Customer facing skills

Job description

Role Overview

We are looking for a unique individual to join our team as a Membership Sales Advisor. This role is ultimately about growing the membership numbers and increasing income. However, aside from selling memberships to new prospects this role is also about being the start of the membership retention process for that individual too. We are looking for someone who has strong interpersonal and customer facing skills.

At Freedom Leisure, we're all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools-but at the heart of it all, it's our people who make the difference. As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile-every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home. You don't need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there's loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good. We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive-because when our team reflects the communities we serve, we all grow stronger together.

Responsibilities

• To support membership growth by using the sales process to ensure sales and income targets are achieved
• To generate excitement and passion for health and fitness to optimise all sales opportunities
• Conduct face-to-face sales appointments where you will build positive rapport with customers to sell a membership and get them started on the freedom member journey programme
• Contact all membership leads by phone where possible, email and text when required.
• Undertake regular competitor analysis and keep up-to-date with industry trends, identifying opportunities.

Qualifications

• Experience of sales
• Have a team orientated approach, able to work across any organisation boundaries while supporting of the work of colleagues

Benefits

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
• All this as well as fully funded training and career progression opportunities in a team working environment