Membership Growth Consultant — Wellness Club

Virgin Active (Corporate Account); Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading fitness organization in Greater London is looking for a Sales Membership Consultant. This role focuses on maximizing membership sales and providing exceptional service to members. Ideal candidates will have strong interpersonal skills, good communication abilities, and be customer-oriented. The position offers attractive perks, including gym membership, discounts, and mental health support.

Benefits

30 days annual leave

Access to The Peoples Pension

Complimentary Virgin Active membership

Discounts across Virgin Active services

Communicate with colleagues across Virgin Group

20% off food and drink at KAUAI branches

Access to Salary Finance

BUPA employer assistance programme

Complimentary corporate letting services with Dexters

Access to ePoints for online discounts

Discount on Academy courses

Qualifications

• Previous experience in a customer-centric, target-driven role is desirable but not essential.
• Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.
• Good communication skills.

Responsibilities

• Act as the point of contact for members to elevate their experience.
• Create a warm, inviting atmosphere throughout the club.
• Take ownership of membership targets and strive for excellence in sales.
• Ensure all activity targets are met for desired net growth.
• Tailor membership offerings for individual needs.
• Provide advice on Exercise Experience and related products.
• Support smooth operation and provide exceptional customer service.
• Take on Duty Shift responsibilities as needed.

Skills

Customer service orientation

Interpersonal skills

Communication skills

Job description

A leading fitness organization in Greater London is looking for a Sales Membership Consultant. This role focuses on maximizing membership sales and providing exceptional service to members. Ideal candidates will have strong interpersonal skills, good communication abilities, and be customer-oriented. The position offers attractive perks, including gym membership, discounts, and mental health support.