Membership & Events Executive

Network My Club; Hove; On-site; GBP 80,000 - 100,000; Part time

Job summary

A networking organisation based in Hove is seeking a Membership & Events Executive to enhance member engagement and support event coordination. The ideal candidate should be highly organised, possess excellent communication skills, and have experience in customer service. This part-time role involves interacting with members and managing events at iconic venues, contributing to the expansion of memberships across the UK.

Benefits

Flexible working hours

Supportive team & culture

Potential extension of contract

Qualifications

• Highly organised with attention to detail.
• Excellent written and verbal communication skills.
• Experience in an administrative, events, or customer service role.
• Ability to manage multiple tasks and deadlines effectively.
• Confident using Microsoft Office and CRM or database systems.
• A warm, friendly individual able to establish rapport.

Responsibilities

• Act as a first point of contact for member enquiries.
• Support the sales team with membership renewals and onboarding.
• Assist with planning and delivery of events.
• Manage event registrations and maintain attendee records.
• Provide on-site support during events.

Skills

Organisational skills

Excellent communication

Experience in customer service

Proficiency in Microsoft Office

Ability to manage multiple tasks

Proactive attitude

Tools

CRM systems

Job description

The Key Bits

Employment Type: Part-time 2/3 days per week (hours to be discussed)

Contract Type: Fixed-Term

Remote status: Office based in Hove, Sussex

About Us

At Network My Club we believe we can improve lives through networking.

Be that the directors of SMEs we connect through our networking events.

Or our partnering clubs and stadiums we host our events at, showcasing their facilities for businesses in and around their region.

We improve lives by connecting the right people together.

The Opportunity

We are seeking an enthusiastic and organised Membership & Events Executive to support the smooth delivery of our events programme and the ongoing engagement of our valued members. This role is perfect for someone with a passion for people, detail, and delivering exceptional experiences.

You will play a key part in event administration and preparation, as well as provide excellent customer service and administrative support to ensure members feel connected and engaged with our organisation.

Working with and delivering events at iconic and inspiring venues such as The Amex Stadium, The Kia Oval, Emirates Old Trafford, and more. For directors and leaders of SMEs from B2B professional services and service providers, from legal, finance, insurance, IT, marketing, and many more.

This is an opportunity to further establish Network My Club as the go-to place for networking for SME directors and decision makers, and being an integral part of our plans to expand our membership and event locations UK wide (and beyond).

Key Responsibilities

Membership Support

• Act as a first point of contact for member enquiries, delivering a friendly and professional service.
• Support the sales team with administration of membership renewals, and onboarding.
• Maintain accurate membership data and records using the CRM system.
• Assist in producing member communications, newsletters, and engagement campaigns.
• Help to develop and implement initiatives to increase member satisfaction and retention.

Events Support

• Assist with the planning, coordination, and delivery of events, including conferences, workshops, and networking sessions.
• Support pre-event logistics including venue coordination, supplier liaison, catering, delegate communications, and materials preparation.
• Manage event registrations and maintain accurate attendee records.
• Attend and provide on-site event support, including set-up, member liaison, and general troubleshooting.
• Support with event content updates on the website as required.
• Assist in the preparation of event reports, feedback summaries, and post-event evaluations.

What We’re Looking For From You

• Highly organised with care and attention for the details.
• Excellent written and verbal communication skills.
• Experience in an administrative, events, or customer service role.
• Ability to manage multiple tasks and deadlines effectively.
• Confident using Microsoft Office and CRM or database systems.
• A warm, friendly, people person - able to confidently establish rapport with stakeholders at all levels.
• A proactive and positive attitude, with a willingness to support across different functions.
• A curiosity driven individual, with a hunger to learn and grow.

Working at Network My Club

Besides being regularly being behind-the-scenes at some of the most iconic sporting venues in the country?!

Ok, you’ll get…

• Hove based office and access to network of locations for remote working
• Supportive team & culture
• Flexible working hours
• Potential extension of contract

The NMC Values

1. Good People Doing the Right Thing
2. Solutions Orientated
3. Open to Learning