Member Experience Concierge (Part-Time) – Premium Wellness Club

David Lloyd Leisure Ltd.; Narborough; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on Food & Drinks

Discounts on Swimming, Tennis & PT

Job summary

David Lloyd Leisure Ltd. is seeking a part-time Receptionist in Narborough. You will greet members, handle bookings, and respond to queries face-to-face and over the phone while keeping the reception area clean and aligned with brand standards.

We value a customer-first mindset, teamwork, and the ability to thrive in a fast-paced environment. This role offers perks typical of a premium health and wellness group and opportunities for internal development.

Qualifications

• Experience in customer-facing roles is preferred.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment and handle multiple queries.

Responsibilities

• Greet members and manage reception bookings.
• Answer telephone queries and direct to appropriate team.
• Maintain a clean, welcoming reception area aligned with brand standards.

Skills

Customer Service

Communication

Teamwork

Multitasking

Tools

Booking system

Job description

David Lloyd Leisure Ltd. is seeking a part-time Receptionist in Narborough. You will greet members, handle bookings, and respond to queries face-to-face and over the phone while keeping the reception area clean and aligned with brand standards.

We value a customer-first mindset, teamwork, and the ability to thrive in a fast-paced environment. This role offers perks typical of a premium health and wellness group and opportunities for internal development.