Member Experience Concierge

Everlast Gyms; Barrow-in-Furness; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fitness brand is seeking a Host in Barrow-in-Furness who will be the first point of contact for our members. The role involves welcoming guests, supporting membership sales, and maintaining club hygiene. Ideal candidates are outgoing, customer-focused, and adaptable. This position includes opportunities for career growth within the organization and offers perks such as a free gym membership and discounts across brands. Join us and be part of a supportive team committed to fitness.

Benefits

Free gym membership

20% discount across all Frasers Group brands

Monthly awards with cash bonuses

Training and development opportunities

Qualifications

• Outgoing and positive attitude focused on delivering great customer experiences.
• Confident in handling administrative duties and club systems.
• Willingness to learn and develop skills for future progression.

Responsibilities

• Welcome members and guests, ensuring positive interactions.
• Support sales and retention through excellent service.
• Maintain cleanliness and hygiene across the club.
• Act as a key holder, opening and closing the facility.
• Handle member feedback and escalate complaints if necessary.

Skills

Customer service

Sales-focused

Flexibility

Administration

Passion for fitness

Job description

A leading fitness brand is seeking a Host in Barrow-in-Furness who will be the first point of contact for our members. The role involves welcoming guests, supporting membership sales, and maintaining club hygiene. Ideal candidates are outgoing, customer-focused, and adaptable. This position includes opportunities for career growth within the organization and offers perks such as a free gym membership and discounts across brands. Join us and be part of a supportive team committed to fitness.