Meetings & Events Supervisor

Scotsman Hospitality; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel in Edinburgh is seeking a dedicated team leader to oversee event operations, ensuring outstanding guest experiences and excellent service. The ideal candidate will have experience in hospitality, strong leadership skills, and the ability to work flexible shifts, including weekends. Join a supportive team with great benefits in a vibrant social environment.

Benefits

TRONC electronic tips

Wagestream – access to earned pay

30% off food and cinema tickets

Hotel and Apartment discounts

Flexible working opportunities

Career development training

Refer a Friend Scheme

Staff meals on duty

Qualifications

• Experience in a similar role is required.
• Great leadership skills and enjoyment of teamwork in a social environment.
• Availability to work shifts, including evenings and weekends.

Responsibilities

• Supervise daily operation.
• Ensure consistently excellent customer service is delivered.
• Manage service standards and staff development.

Skills

Leadership skills

Exceptional customer service

Event management

Job description

About Us

Named for the ground‑breaking national newspaper that took up residence in these beautiful Baroque buildings, The Scotsman Hotel of today is a luxury hotel retaining many of its original features. Our Meetings & Event spaces combine a sense of occasion with all the flexibility and state of the art facilities that you would expect from one of Scotland’s most historic Hotels.

The Role

In this role, you will be responsible for leading the team to deliver exceptional guest experiences by assisting with a variety of events, including birthdays, weddings, conferences, and baby showers. Your key duties will involve providing outstanding service, ensuring smooth event operations, and thriving in a fast‑paced work environment.

• Supervising daily operation.
• Ensuring consistently excellent customer service is delivered.
• Managing service standards and staff development.

The Person

The ideal candidate will have:

• Experience in a similar role.
• Great leadership skills and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

What We Offer

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.

The Process

If you think this is the role for you then apply now and one of our friendly team will be in touch.