Meetings & Events Manager - Premium Upscale Hotel - London

Worldwiders; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading international hospitality brand in London is looking for a Meetings & Events Manager. This senior leadership position requires overseeing a team and driving revenue through strategic sales initiatives. The ideal candidate will have proven experience in a high-volume events environment and be adept at managing sales strategies. This role offers the opportunity to impact the commercial success of the division within a prestigious venue.

Benefits

Leadership position

Direct impact on strategic direction

Career development pathways

Qualifications

• Proven leadership experience in a Meetings & Events Sales role.
• Strong ability to forecast and drive revenue.
• Deep understanding of hospitality systems and SOPs.

Responsibilities

• Oversee all aspects of the Meetings & Events Sales department.
• Drive revenue growth and ensure profitability.
• Recruit, onboard, and train new team members.

Skills

Leadership in Meetings & Events Sales

Commercial acumen

Team motivation and development

Yield management

Excellent communication skills

Job description

We are hiring a Meetings & Events Manager to lead the sales strategy and execution of a prestigious events department in central London. This is a senior leadership role driving commercial performance and operational excellence in one of the capital's premier venues.

Our client is a renowned international hospitality brand, recognized for its sophisticated service, modern design, and global standards of excellence in urban destinations.

What will you do?

• Oversee and direct all aspects of the Meetings & Events Sales department, leading a team of 4+ professionals.
• Drive revenue growth through strategic diary management, active selling, and commercial optimization.
• Set, communicate, and implement clear sales and revenue strategies aligned with hotel goals.
• Ensure all enquiries are handled promptly and professionally, in line with brand standards.
• Maintain high-quality client data and ensure efficient distribution of event information across departments.
• Monitor business performance, analyze Turn Down/Regretted/Cancelled business, and take action to ensure profitability.
• Establish and manage yield policies in collaboration with F&B, Sales, and Revenue Management.
• Track revenue KPIs including forecast, pace, market segmentation, and client spending metrics.
• Deliver weekly and monthly team targets, sharing financial insights and ensuring alignment with forecasts.
• Maximize repeat business by proactively engaging top clients and accounts.
• Coordinate client show rounds, promotional offers, and events in partnership with the sales department.
• Maintain up-to-date competitor intelligence and adjust pricing and strategy accordingly.
• Participate in revenue meetings and client events, ensuring all actions align with broader commercial goals.
• Recruit, onboard, and train new team members; develop training plans and support career development.
• Ensure all MICE-related content on online platforms is accurate and up to date.

Requirements

• Proven leadership experience in a Meetings & Events Sales role, ideally in a high-volume, upscale environment.
• Strong commercial acumen with the ability to forecast, analyze, and drive revenue.
• Ability to lead, motivate, and develop a sales-focused team.
• Expertise in yield and diary management with a focus on profitability.
• Knowledge of MICE market trends, competitor analysis, and performance reporting.
• Excellent communication and negotiation skills, able to build consensus and resolve challenges.
• Deep understanding of hospitality systems, SOPs, and cross-functional collaboration.
• Professional appearance and high personal standards, aligned with brand values.

What you're offered

• Leadership position within one of London's most prominent hospitality venues.
• Direct impact on the strategic direction and commercial success of the meetings & events division.
• Collaborative environment that values innovation, initiative, and continuous improvement.
• Exposure to international best practices and brand-wide career development pathways.
• Opportunities to represent the hotel at client events and industry forums.

Are you ready to lead an ambitious team and deliver exceptional events in one of London's flagship hospitality properties? Take the next step in your career now.