Meetings & Events Coordinator

RBH; Lancashire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality group in the UK is seeking a Meetings & Events Coordinator to manage event operations and ensure outstanding service. You will be responsible for client enquiries, securing bookings, and collaborating with teams. Ideal candidates will have experience in event coordination and strong communication skills. Join a supportive environment with fantastic benefits.

Benefits

Discounted hotel room rates

Additional day's leave for your birthday

30% F&B discount at RBH hotels

Flexible working arrangements

Life Insurance

Free meals on duty

Qualifications

• Proven experience in Meetings & Events coordination, ideally in hospitality.
• Exceptional organisational skills and ability to juggle multiple priorities.
• Strong written and verbal communication skills.

Responsibilities

• Be the first point of contact for all M&E enquiries.
• Drive bookings and secure contracts alongside sales teams.
• Handle inbound and outbound calls and emails.

Skills

Meetings & Events coordination

Organisational skills

Communication skills

Microsoft Office

Proactive mindset

Team collaboration

Job description

Are you passionate about creating unforgettable experiences? As a Meetings & Events Coordinator at The Imperial Blackpool, you’ll be at the heart of our event operations - turning client enquiries into seamless, standout events that reflect the excellence of our brand.

Join Us

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

What You’ll Do

• Enquiry Management: Be the first point of contact for all M&E enquiries, responding promptly and professionally to deliver exceptional service from start to finish.
• Sales Conversion: Transform interest into action- drive bookings and secure contracts using our proven systems and processes. Work alongside our proactive sales teams to visit clients, agents and showcase the hotel.
• Client Communication: Handle inbound and outbound calls and emails with confidence, clarity, and warmth.
• Sales Culture: Spot opportunities to upsell, collaborate and succeed, contributing to a dynamic, results-driven team.
• Team Collaboration: Work hand-in-hand with both sales and operations colleagues to ensure every event runs smoothly and every guest leaves delighted.
• Customer Focus: Put clients first- proactively resolve issues and go the extra mile to exceed expectations.

What We’re Looking For

• Proven experience in Meetings & Events coordination- ideally in hospitality, hotels, or venues
• Exceptional organisational skills and the ability to juggle multiple priorities
• Strong written and verbal communication skills
• Confidence using Microsoft Office and booking/sales platforms
• A proactive mindset and genuine enthusiasm for delivering outstanding service
• A natural relationship-builder who thrives in a team environment

Why You’ll Love It Here

No two days are the same. You’ll be part of a fast-paced, supportive team where your ideas, initiative, and passion truly matter. If you’re ready to make an impact and grow your career in a vibrant hospitality setting- we can’t wait to meet you.

Equal Oppurtunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact the hotel directly.

Our Benefits

You will have access to a benefits package we believe truly works for our people.

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year