Meetings and Events Sales Coordinator

PRISM; Greater London; On-site; GBP 28,000 - 42,000; Full time

Job summary

PRISM is seeking a Wedding Sales Specialist to manage enquiries from initial contact through consultation, venue tour, quotation, contract and handover at our London hotels.

You will build strong relationships with couples, families and wedding suppliers, generate new business through fairs, referrals and partnerships, and tailor proposals to each couple’s requirements and budget.

Qualifications

• Experience in wedding sales, venue sales, events or hospitality.
• A proven ability to convert enquiries and manage a sales pipeline.
• Excellent communication, organisation and attention to detail.
• Commercial confidence with packages, pricing and negotiation.
• Warm, professional and empathetic approach when working with couples.
• Experience with a CRM, hotel sales system or event-planning platform; PRISM experience is desirable.
• Knowledge of wedding planning, event timelines and key wedding suppliers is desirable.
• Flexibility to attend occasional evenings, weekends, wedding fairs and events.

Responsibilities

• Manage wedding enquiries from initial contact through consultation, venue tour, quotation, contract, final details and handover.
• Build strong relationships with couples, families and wedding suppliers, providing prompt and personalised communication.
• Generate new business through wedding fairs, showcases, referrals, networking, digital enquiries and local partnerships.
• Prepare accurate and inspiring proposals, packages, quotations and contracts tailored to each couple's requirements and budget.
• Conduct venue tours, consultations, tastings, open days and wedding showcases.
• Coordinate requirements including dates, guest numbers, ceremony and reception spaces, bedrooms, catering, décor, entertainment and accessibility.
• Work closely with Events, Operations, Revenue, Food and Beverage and Finance to ensure a smooth handover and excellent delivery.
• Develop relationships with photographers, florists, celebrants, entertainers and other wedding suppliers.
• Identify additional revenue opportunities, including bedrooms, upgrades, food and beverage and ancillary services.
• Maintain an accurate pipeline, follow up consistently and meet agreed wedding sales, revenue and conversion targets.
• Monitor competitor activity and local wedding trends, sharing ideas to improve the hotels' wedding offering.

Skills

Wedding sales

CRM experience

Negotiation

Communication skills

Attention to detail

Networking

Tools

CRM software

Event-planning platform

Job description

• Manage wedding enquiries from initial contact through consultation, venue tour, quotation, contract, final details and handover.
• Build strong relationships with couples, families and wedding suppliers, providing prompt and personalised communication.
• Generate new business through wedding fairs, showcases, referrals, networking, digital enquiries and local partnerships.
• Prepare accurate and inspiring proposals, packages, quotations and contracts tailored to each couple's requirements and budget.
• Conduct venue tours, consultations, tastings, open days and wedding showcases.
• Coordinate requirements including dates, guest numbers, ceremony and reception spaces, bedrooms, catering, décor, entertainment and accessibility.
• Work closely with Events, Operations, Revenue, Food and Beverage and Finance to ensure a smooth handover and excellent delivery.
• Develop relationships with photographers, florists, celebrants, entertainers and other wedding suppliers.
• Identify additional revenue opportunities, including bedrooms, upgrades, food and beverage and ancillary services.
• Maintain an accurate pipeline, follow up consistently and meet agreed wedding sales, revenue and conversion targets.
• Monitor competitor activity and local wedding trends, sharing ideas to improve the hotels' wedding offering.

Experience

• Experience in wedding sales, venue sales, events or hospitality.
• A proven ability to convert enquiries and manage a sales pipeline.
• Excellent communication, organisation and attention to detail.
• Commercial confidence with packages, pricing and negotiation.
• Warm, professional and empathetic approach when working with couples.
• Experience with a CRM, hotel sales system or event-planning platform; PRISM experience is desirable.
• Knowledge of wedding planning, event timelines and key wedding suppliers is desirable.
• Flexibility to attend occasional evenings, weekends, wedding fairs and events.

Measures of success

• Achievement of wedding sales, revenue and conversion targets.
• Growth in new, repeat and referral wedding business across both hotels.
• Accurate and timely PRISM records and reliable sales forecasting.
• Positive couple feedback, referrals and testimonials.
• Smooth handover and successful delivery of confirmed weddings