Meeting and Events Sales Coordinator

Cairn Group; Jordans; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality management company is looking for an organized professional to manage client meetings and events in Jordans, England. You will ensure a memorable experience for guests, act as an ambassador for the venue, and collaborate with internal teams. The role requires excellent communication skills and the ability to build relationships. Benefits include discounted hotel stays across the UK, food advantages, and professional development opportunities. Join an ambitious family-owned business focused on growth and customer service.

Benefits

Discounted Hotel Stays

50% off Food & Beverage

Spa Discounts

Development Opportunities

Monthly Awards

Employee Assistance Programme

Pension Scheme

Qualifications

• Proven ability to maintain long lasting relationships with clients.
• High level of market knowledge.
• Ability to work under pressure and maintain calm.

Responsibilities

• Organize client meetings and events, ensuring a memorable experience.
• Connect internal teams to provide seamless support to planners.
• Undertake marketing and sales tasks to maximize customer service.

Skills

Excellent communication skills

Relationship building

Flexibility and adaptability

High attention to detail

Creative and innovative approach

Team working skills

Job description

Overview

You'll organise all client meetings and events, ensuring their experience is memorable from start to finish. You'll act as both a hotel and Cairn Group ambassador and trusted partner - you'll connect internal teams to deliver a seamless experience for planners, hosts and meeting attendees. You'll also assist the department in developing and implementing selected marketing & sales tasks ensuring the highest level of customer service at all times. You'll be passionate about people, have a personalised approach, and love our brand. Showing clients around the building and selling everything we have to offer. In addition you will undertake tasks to develop business through proactive activity. You'll help us deliver on revenue, profitability targets, and gain a competitive advantage for the venue. You should have a good knowledge of the local and national market and a great experience with the MICE market.

Responsibilities

• Possess excellent communication skills. You'll need to be a good co-operator with a professional, warm, trusting and friendly approach, reacting to change in a positive way
• Well informed about the market and industry
• Ability to build and maintain long lasting relationships with existing and new clients
• Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
• High attention to detail and accuracy - great at managing one's own time
• Have a creative and innovative approach
• Great team working skills whilst being comfortable and able to work alone

About Cairn Group / Benefits

• At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
• Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
• 50% off Food & Beverage at all our Hotels & F&B Venues
• Spa Discounts at our venues with a Spa
• Retail, Cinema & Leisure Discounts
• Development Opportunities via our 'Grow with us' initiative, including Apprenticeship opportunities, our Development Programmes, and more!
• Monthly 'Star of the Month' Awards
• Long-service Awards, that start after 1 year of service
• 'Recommend a Friend' Incentive - Be rewarded for referring someone you know!
• Access to a confidential 'Employee Assistance Programme (EAP)' available 24/7, 365 days per year.
• Pension Scheme
• Other incentive programmes that run throughout the year