Meeting & Events Operations Supervisor

Holiday Inn Manchester City; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hotel in Manchester is seeking a Meetings & Events Supervisor to ensure exceptional management of day-to-day meetings, functions, and events. The ideal candidate will have a strong background in event supervision and a knack for relationship building. Responsibilities include leading a dedicated team and improving customer experiences. Ideal candidates should be adaptable, engaging, and enthusiastic about enhancing event services. The position offers various benefits, including meals and global hotel discounts.

Benefits

Uniform provided

Subsidised taxi travel and parking

Meals on shift

Worldwide hotel discounts

Everyday discounts, cycle to work & technology salary sacrifice programmes

Qualifications

• Established in Meetings & Events supervision with F&B background.
• Experience leading, coaching, and training a team to execute event coordination.
• Engaging, relationship builder, and influencer.

Responsibilities

• Support in managing departments for smooth meetings and events.
• Lead outstanding meeting and event management service.
• Coach and mentor your M&E team for service excellence.
• Build relationships with customers to enhance their experience.
• Work closely with the Meeting & Events Manager.

Skills

Meetings & Events supervision

Coaching and mentoring

Relationship building

Event management

Job description

As a Meetings & Events Supervisor, you'll be key in ensuring our day to day meetings, functions, banquets and events run smoothly. What will I be responsible for as a Meeting & Events Operations Supervisor?

Responsibilities

• Supporting in managing departments, ensuring smooth-running of each meeting and event
• Leading the provision of an outstanding meeting and event management service
• Coaching, mentoring and leading your M&E team with a trusting approach - ensuring their commitment to delivering outstanding and bespoke service
• Getting to know your customers and using your relationships to offer suggestions to enhance their experiences, making them unforgettable
• Working closely with the Meeting & Events Manager who will encourage you to love change and find your own unique ways to further enhance your guest experience
• Oh, and you'll also be required to be a magician. Or at least be capable of juggling each event, customer and guest whilst not missing any details.

Are you a good fit?

Is this Meetings & Events Operations Supervisor role right for me?

Qualifications

• You’ll already be established in Meetings & Events supervision, F&B background where you have looked after the MICE area
• You’re seeking your next challenge within a forward-thinking, change-loving company
• Whilst it would be great if you had experience working in a hotel, this isn’t essential
• Experience leading, coaching and training a team to execute outstanding event coordination and management
• To be successful in this role you will be engaging, a relationship builder and influencer

Benefits

• You will be flexible, adaptable – hardworking and FUN!
• Uniform provided
• Subsidised taxi travel and parking, subject to availability
• Meals on shift
• Worldwide hotel discounts, through IHG's employee programme
• Everyday discounts, cycle to work & technology salary sacrifice programmes