Meeting & Events Assistant

Village Hotels - Edinburgh - M&E; City of Edinburgh; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Gym membership

Hotel stays at £20

Food & drink discounts

Friends & family discount

Retail & lifestyle discounts

Employee Assistance Programme

Job summary

Village Hotels Edinburgh - M&E is seeking an enthusiastic Meetings & Events Team Member for the Christmas period. You will play a key role on the floor during busy party nights, delivering high service standards and ensuring guests feel welcomed, safe, and looked after throughout their festive visit.

Responsibilities include setting up event spaces, serving meals and drinks with flair, and operating AV equipment where needed, all while maintaining safety and a vibrant team environment.

Qualifications

• Experience in hospitality helpful but attitude and energy matter most.
• Ability to greet guests with confidence and professionalism.

Responsibilities

• Set up and service event spaces to brand standards.
• Serve festive meals and drinks with confidence when rooms are busy.
• Operate AV equipment safely and smoothly when required.
• Keep spaces tidy and equipment stored securely after events.
• Ensure Health and Safety, Fire Regulations, Food Safety, and Licensing laws are followed.

Job description

Meetings & Events Team Member (Christmas Fixed Term Contract until January)

Christmas is the absolute peak of the hospitality calendar. It is fast, loud, and incredibly fun. We are gearing up for our busiest season of the year and need brilliant people to join our Meetings and Events team on a fixed term contract until January to help us deliver massive festive parties and events.

The Role Outline: Your Shift at a Glance

Your focus is to deliver the highest professional standards of service for our customers across a brilliant variety of festive events, from corporate Christmas lunches to massive evening party nights. You are a critical part of the Events team, and we quite literally cannot deliver the festive season without you. You will achieve this by greeting guests with absolute confidence and professionalism, making sure they are safe, looked after, and genuinely loving their Christmas visit to Village.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, and bring their own energy to the shift.

Previous hospitality experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and want to earn some great money over the festive period, we will give you all the support and training you need. Because it really does take a Village.

How the Village Thrives

We live our culture through three simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose. We welcome the fast pace of December and actively contribute to a vibrant shift culture.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best, look out for each other, and work together as true team players to get through the busiest shifts.

• We Care: We care about our impact on guests, the community, and each other. We look to WOW our banqueting guests with our enthusiasm and sharp attention to detail from the moment they arrive until we say farewell.

Your Shift: What You Will Actually Be Doing

As our Meetings & Events Team Member, you are the engine of the floor during party season. We trust you to handle:

• Space & Standards: Setting up and servicing our event spaces to exact brand standards, ensuring the room looks spectacular before the guests arrive.

• Food & Drink Flare: Serving up festive meals, drinks, and refreshments with confidence and flare, keeping the service smooth when the room is packed.

• Tech Savvy Operations: Getting confident with our tech to operate AV equipment safely and smoothly for our clients.

• Pride in the House: Keeping our spaces organised by ensuring all event equipment is stored away correctly and safely after a busy party night.

• Shift Safety: Participating in full compliance with Health and Safety, Fire Regulations, Food Safety, and Licensing laws to keep a safe environment for everyone.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your tasks on the floor. We Empower & Elevate our people. Even on a short term contract, we provide brilliant training and support so you can hit the ground running and smash our event targets together.

The Perks: What Is In It For You?

• Gym Membership: 2 x complimentary gym memberships at your home hotel.

• Hotel Stays: Hotel rooms from £20 across our 34 hotels.

• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

• Retail & Lifestyle: Hundreds of brand discounts via the Village app.

• Support: 24/7 Mental Health support via our Employee Assistance Programme.