Meeting & Event Operations Manager

Village Hotels; Elstree; On-site; GBP 35,000 - 45,000; Full time

Job summary

A hospitality group is seeking a Meetings and Events Operations Manager in Elstree. The role involves managing events, ensuring guest satisfaction, and collaborating with the General Manager and Sales team. Candidates should have a bubbly personality, motivate others, and possess strong problem-solving skills. This dynamic position offers comprehensive benefits and a fun work environment.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

Excellent training and development

Flexible working hours

Company Pension scheme

Mental health support

Electric car salary sacrifice scheme

Qualifications

• Bubbly, outgoing personality needed.
• Ability to motivate and engage others.
• Proactive problem solver required.
• Team player with inter-departmental partnership skills.
• Good eye for detail essential.

Responsibilities

• Ensure seamless execution of events and meetings.
• Coordinate with the General Manager and Sales team.
• Oversee team task completion for guest satisfaction.

Skills

Outgoing personality

Motivating others

Problem-solving

Team player

Attention to detail

Job description

Know how to party? Then this role could be perfect for you! Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes to Christmas parties and weddings to sell out tribute nights. Village Hotel Club is where it’s at. As Meetings and Events Operations Manager, you are responsible for working alongside the General Manager and Sales team to ensure that everything goes off without a hitch, checking that your team have completed their allocated tasks to enable our guests to have an outstanding time. This is a fast‑paced role where you will need to think on your feet and solve problems before they happen so we need a proactive and confident individual. Not only that but delivering a seamless conference & meeting experience also needs to be in your make up.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well‑being and Healthcare benefits and monthly well‑being programmes for all employees to support your mental health.
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• Flexible working hours.
• A fun, supportive and inclusive work environment with regular team events.
• Excellent Reward and Recognition Incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Have your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.

Requirements

• A bubbly, outgoing and energetic personality.
• Ability to motivate and engage others.
• Proactive problem solver.
• Team player and ability to partner with other departments.
• A good eye for detail.
• T&C’s apply based on your contract.