Medicine Medical Secretary - B4

Gateshead Health NHS Foundation Trust; Gateshead; On-site; GBP 24,000 - 28,000; Full time

Job summary

A healthcare provider in Gateshead is seeking an experienced medical secretary to handle clinical typing, appointment booking, and case note management. Candidates should have prior experience in a medical secretarial role, excellent organizational skills, and proficiency in relevant software. The role requires a good understanding of medical terminology and the ability to manage workload independently.

Benefits

Health and wellbeing support

Staff networks for community support

Qualifications

• Previous medical secretarial experience in an acute medical setting is preferred.
• Knowledge of a full range of secretarial procedures.
• Good understanding of medical terms.

Responsibilities

• Typing clinical letters using digital dictation.
• Booking and sending out appointment letters.
• Managing waiting lists and coordinating admission dates.

Skills

Medical secretarial experience

Excellent written communication skills

Excellent verbal communication skills

Excellent organizational skills

Proficient in Windows

Proficient in Microsoft Word

Education

RSA/OCR Level 3 typing/audio/word processing or equivalent

Tools

Winscribe

Careflow

ICE

Filefast

Bluespier

Job description

Duties will include typing clinical letters for the team using digital dictation (Winscribe), booking and sending out appointment letters, handling case notes, requesting orphan data filing, managing waiting lists and co‑ordinating admission dates. Accessing and entering data into a number of different computer systems is also a key part of the role such as Careflow, ICE, Filefast and Bluespier.

You should have previous medical secretarial experience, preferably within an acute medical setting and have knowledge of a full range of secretarial procedures, a working knowledge of a variety of software programmes and RSA/OCR Level 3 typing/audio/word processing or equivalent level of experience. You need to have a good understanding of medical terms.

Excellent written and verbal communication skills are essential together with excellent organisational and planning skills. You should be proficient in the use of Windows, Microsoft Word. A working knowledge of Careflow is also desirable.

The post holder will be expected to manage their own workload and will be required to use a significant amount of initiative and discretion in the discharge of all duties, handling queries/enquiries efficiently and professionally.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the BAME network, D‑Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.