Medicine Directorate Services Supervisor

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 35,000 - 52,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) seeks an Assistant Service Manager in the Medicine directorate at Ysbyty Glan Clwyd. You will lead clerical teams, manage staffing resources, and work with clinical and managerial colleagues to ensure efficient, high-quality administrative services across a range of medical specialties.

The role emphasises staff development, performance management, and delivering service improvements in a fast-paced healthcare environment, with Welsh language

Qualifications

• Good standard of general / higher education (Certificate Level).
• Evidence of continuous / ongoing learning.
• Degree level (Management) or equivalent experience.

Responsibilities

• Oversee day-to-day operational management of clerical and administrative services across medical specialties.
• Provide leadership, support and guidance to staff while ensuring services are delivered efficiently and in line with organisational objectives.
• Manage staffing resources, monitor performance and support service improvements.
• Collaborate with clinical and managerial colleagues to ensure integrated patient-facing services.

Skills

Staff management

Performance management

Communication skills

IT systems knowledge

Prioritisation

Education

Certificate level / higher education

Degree in Management or equivalent

Tools

MS Office

Job description

Betsi Cadwaladr University Health Board (BCUHB) seeks an Assistant Service Manager in the Medicine directorate at Ysbyty Glan Clwyd. You will lead clerical teams, manage staffing resources, and work with clinical and managerial colleagues to ensure efficient, high-quality administrative services across a range of medical specialties.

The role emphasises staff development, performance management, and delivering service improvements in a fast-paced healthcare environment, with Welsh language