Medical Workforce Data & Systems Administrator

Calderdale & Huddersfield NHS Foundation Trust; Huddersfield; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A healthcare foundation trust in Huddersfield is seeking a motivated individual to join their Medical E-Rostering Team. In this role, you will provide first line support for users, manage system data, and assist in the administration of medical workforce deployment systems. The ideal candidate will have excellent communication skills, attention to detail, and an ability to prioritize tasks in a busy environment. The role offers a blend of office and home working once inducted.

Benefits

Hybrid working arrangement

Comprehensive training and induction

Qualifications

• High level of attention to detail.
• Strong interpersonal skills.
• Ability to adapt and prioritize tasks.

Responsibilities

• Provide first level support via phone and email.
• Ensure accurate maintenance of data within the system.
• Prepare and distribute reports on a weekly/monthly basis.
• Monitor compliance with Trust Policy.
• Maintain electronic documentation.
• Support the Medical Workforce in the operation of systems.

Skills

Excellent communication skills

Attention to detail

Interpersonal skills

Ability to prioritize tasks

Job description

The NHS has embarked upon an ambitious modernisation programme with a key objective to improve its service to patients. This programme is underpinned by Information Technology and the delivery of workforce deployment systems (E-Job Planning/ ERostering) for capturing how we deploy our workforce. The Trust’s commitment to the workforce productivity and efficiency includes the implementation of a number of interim and long-term Information and IT (IM&T) solutions. It is necessary to introduce new, or expand existing, IM&T solutions/systems into complex clinical environments which often span multiple organisational boundaries within the Trust.

The successful candidate will join the Trust’s Medical E-Rostering Team providing first line support to end users of the Healthroster suite of products. The post is 37.5 hours worked across the week Monday - Friday, a blend of office and home working can be accommodated once fully inducted into the role around service requirement.

This is an exciting opportunity for an enthusiastic, highly motivated individual with excellent communication skills and a passion for Workforce Systems to join our existing Medical E-Rostering/E-Job Planning Team, supporting the delivery of the Medical E-Rostering/E-Job Planning project. The post holder will be a key member of the Medical E-Rostering/E-Job Planning Team and will support with the implementation of services by undertaking all associated administration processes for systems and the wider team.

The post holder will be responsible for providing clerical and administrative support to enhance the efficient maintenance of the medical workforce deployment systems. The post holder will be required to demonstrate a high level of attention to detail, interpersonal skills and ability to adapt and prioritise tasks to align with divisional service needs.

Equal Opportunities & Values

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. We are committed to recruiting to our values. Leading One culture of care underpins our Four Pillars by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.

Responsibilities

• Provide first level support via phone and email for system access and software issues escalating where necessary to the appropriate Co‑ordinator.
• Provide system administration ensuring accurate maintenance of data within the system, allocation of appropriate user responsibilities and troubleshooting of issues / errors.
• Responsible for the preparation and distribution of reports on a weekly/monthly basis.
• Monitor compliance with Trust Policy under the supervision of the Medical Workforce Planning & Deployment Co‑Ordinator.
• To provide data on an ad hoc basis as required.
• Supporting the Medical Workforce of the Trust in the operation and development of workforce deployment systems ensuring effective coordination.
• Responsible for the maintenance of electronic documentation, including maintaining a process library on the Medical E‑Rostering Services Intranet pages to facilitate end user support.
• Assisting the team with the administration and maintaining accurate records.
• Supporting the relationship and communication with the chosen supplier through effective administrative processes.
• Maintenance of high‑quality data within the system.
• To participate in analysis and audit of information produced by the system.
• To develop working relationships with personnel in multiple departments across the Trust.
• To escalat​e all issues of risk or concern to the Co‑Ordinators/Project Lead.

Qualifications & Experience

Qualifications and experience not specified; the role requires excellent communication skills, high level of attention to detail, interpersonal skills and the ability to adapt and prioritise tasks to align with divisional service needs.

Benefits & Working Conditions

The post is 37.5 hours per week, Monday – Friday. A blend of office and home working can be accommodated once fully inducted into the role around service requirement. This advert closes on Thursday 15 Jan 2026.