Medical Underwriter

IDEX Consulting; Bristol; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance consultancy is seeking an experienced Life Insurance Underwriter in Bristol. This role involves assessing customer risk profiles, ensuring high-quality service, and supporting junior team members. Ideal candidates should have UK insurance experience and strong problem-solving skills. The position offers competitive salary, a generous pension scheme, and numerous employee benefits including bonus opportunities and a focus on well-being. Be part of a team committed to excellence and making impactful decisions.

Benefits

Competitive salary

Bonus opportunity

Generous pension scheme

29 days holiday

Company product discounts

Free shares in the business

Supportive policies

Flexible benefits

Paid volunteering days

Support tools for well-being

Qualifications

• Experience in protection underwriting in the UK is essential.
• Ability to understand and treat customers fairly.

Responsibilities

• Assess customer risk profile to ensure high-quality experience.
• Deliver high standards of accuracy and service.
• Support senior underwriter and guide team members.

Skills

UK Insurance experience

Problem-solving skills

Understanding customer needs

Job description

For these roles, home working contracts will be considered for applicants whose home location is more than one hour's commutable distance from one of our main office locations. Applicants who live within commuting distance will not be eligible for a home working contract and will be expected to work in the office in line with our hybrid working policy, which requires a minimum of 50% office-based working.

Do you love making smart, confident decisions that really make a difference? This is a great job for an experienced Life Insurance Underwriter who's ready to step into a dynamic role, take ownership of operational underwriting, and deliver top-tier customer experiences. If you're passionate about aligning your decisions with a strong underwriting philosophy and want to be part of a team that values excellence and impact—this is your moment!

A bit about the job:

• Assess customer risk profile in accordance with the operating principles and standard to ensure a high-quality customer experience
• Consistently deliver high standards of service, accuracy, and efficiency
• Proactively highlight conditions that are preventing you from servicing demands, and ensure that you do not create waste
• Make suggestions for improvement, and act where appropriate based on knowledge and data. Own changes implementing where you can, pulling in support where needed and escalating where required
• Support the senior underwriter as point of contact for less experienced members of the team

Skills and experience we're looking for:

• UK Insurance experience and technical knowledge of all areas of protection underwriting (Essential)
• Understand the needs of the customer to ensure they are treated fairly
• Previous experience of dealing and managing stakeholders (Preferred, not essential)
• Knowledge of impacting legislation
• Strong problem-solving skills with the ability to identify and solve issues working with a team

What you'll get for this role:

• Competitive salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and the business
• Generous pension scheme – We will contribute up to 14%, depending on what you put in
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further – Up to 40% discount on company products, and other retailer discounts
• Up to £1,200 of free shares per year through our Matching Share Plan and share in the success of the business with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Community and use your 3 paid volunteering days to help others
• We take your well‑being seriously with lots of support and tools

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion‑first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.