Medical Support Secretary

Greater Manchester Mental Health NHSFT; Withington; On-site; GBP 24,000 - 27,000; Part time

Job summary

A leading mental health service provider in the UK is seeking a Band 3 Medical Support Secretary to join the North Mersey Community Mental Health Team. This part-time role (16 hours/week) requires excellent communication and organisational skills, as well as experience in a secretarial role, preferably within the NHS. Candidates will be responsible for providing admin support, managing correspondence, and assisting consultants with diary management. A competitive salary is offered, along with 27 days of annual leave plus bank holidays.

Benefits

27 days annual leave plus bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

Qualifications

• Experience with secretarial or admin tasks.
• Familiarity with medical terminology.
• Previous NHS experience appreciated.

Responsibilities

• Provide secretarial duties and manage diaries for consultants.
• Handle telephone calls from service users and health professionals.
• Perform audio typing and uploading scanned documents.

Skills

Excellent communication skills

Organisational skills

Initiative

Ability to work under pressure

Education

5 GCSE's (A-C or 9-4) or equivalent

Maths and English (A-C or 9-4)

Medical Secretary qualification

Tools

GMMH Paris system

Job description

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

An exciting opportunity has arisen for an enthusiastic and highly organised Band 3 Medical Support Secretary (16 hours per week) to work with the North Mersey Community Mental Health Team. We are seeking an admin support secretary with a can‑do attitude who enjoys working in a large team and demonstrates a commitment to delivering high quality administration support in an efficient and timely manner.

If you enjoy working in a fast paced busy work environment, have a flexible approach and have the ability to adapt to changing priorities then North Mersey CMHT offers an excellent opportunity to develop your skills and progress your career aspirations.

Main duties of the job

The successful applicant will have excellent communication and organisational skills and have a broad range of administration and secretarial experience, being able to work with initiative and sometimes under pressure. The post‑holder will work as part of a dynamic team supporting medical secretaries, consultants, clinicians and team managers in the smooth running of the Admin Services. The successful applicant will work directly with the consultant, providing secretarial duties and co‑ordinate and facilitate the dissemination of information to and from the team and be required to deal efficiently, precisely and courteously with telephone calls from service users as well as health professionals.

You will be a well organised and experienced secretary with knowledge of medical terminology. You will ensure all consultants and clinicians within your role are organised and equipped to fulfil their responsibilities. Duties will include audio typing clinical letters and typing of medical and other correspondence, actioning any requirements identified in minutes/typing, uploading scanning including prescriptions and assisting the consultants with their diary management if required.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job responsibilities

Please see attached job description and person specification

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme
• Blue Light Card Discounts

Person Specification

Qualifications

• 5 GCSE's (A-C or 9-4) or equivalent
• Maths and English (A-C or 9-4)
• Medical Secretary qualification

Experience

• Secretarial or admin experience
• Experience with GMMH Paris system
• Previous NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a year per annum pro rata