Medical Support Secretary

Devon Partnership Nhs Trust; Exeter; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional mental health organization in Exeter is seeking two Medical Support Secretaries to join the Community Administration Team. The roles involve high-level organization and support for medical professionals, handling patient records, and maintaining efficient communication. Candidates should possess excellent skills in Microsoft Office and interpersonal communication, with flexibility in working hours. This permanent position offers a competitive salary of £24,937 to £26,598 annually.

Qualifications

• Experience in a similar administrative role.
• Ability to work under pressure and manage conflicting demands.
• Excellent telephone manner and interpersonal skills.

Responsibilities

• Support Consultant Psychiatrists and associated medical staff.
• Maintain accurate, up-to-date patient records.
• Prioritize work effectively and handle multiple tasks.

Skills

Microsoft Office proficiency

Excellent diary management

Minute taking skills

Excellent communication skills

Organizational skills

Job description

Devon Partnership NHS Trust

Medical Support Secretary

The closing date is 07 December 2025

Job summary

An exciting opportunity has arisen for two Medical Support Secretaries within the Exeter Community Administration Team.

There is one permanent position and one fixed term position (9 months) both are full time (37.5 hours) however, there is some flexibility in this.

We are looking for a highly organised and multi‑skilled person to support the Consultant Psychiatrists, associated medical staff and the multi‑disciplinary team where appropriate with their administration.

You will be part of a larger administration team and will work closely with other Medical Support Secretaries and Business Support Administrators.

The team support the adult population in the community providing diagnostic and support services for people with mental health difficulties.

Please note that applicants requiring a certificate of sponsorship should review the link “Coming to work in the UK Visa information” on the advert to see if they meet the requirements.

Main duties of the job

• The post holder must be able to work to a high standard with a good knowledge of Microsoft Office as well as excellent diary management and minute taking skills.
• To maintain a high standard of service to meet patient needs; keeping accurate, up to date patient records and typing clinical correspondence.
• You will be required to use your initiative and have the ability to prioritise work, whilst working calmly and confidently under pressure and able to meet conflicting demands.
• You will need to multi‑task with ease and possess excellent organisational skills as well as an eye for detail.
• The post holder needs to be able to correspond with a wide range of people and professional services. You should have excellent communication skills and telephone manner.
• To support the organisation in the delivery of a seamless pathway of care.
• The post holder will provide cross cover for administrative colleagues when required.

About us

About Devon Partnership Trust:

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people’s recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.

Details

Date posted

13 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full‑time, Flexible working

Reference number

C9369-25-0887

Job locations

Wonford House
Dryden Road
Exeter
Devon
EX2 5AF

Employer details

Employer name

Devon Partnership NHS Trust

Address

Wonford House
Dryden Road
Exeter
Devon
EX2 5AF

Employer's website

https://www.dpt.nhs.uk/

Employer contact details

For questions about the job, contact:

Business Administration Coordinator
Emily Roberts
[e-mail]
01392208900

Supporting documents

Supporting links (all open in new tabs)

• Mindful Employer
• Careers Hub
• NHS Employment Checks
• A guide to DBS Checks
• How to apply using NHS Jobs
• Benefits of being in the NHS Pension Scheme
• Coming to work in the UK Visa information
• Why Join Us
• Who Devon Partnership NHS Trust are and what we do