Medical Staffing Officer

Bupa UK; Greater London; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

25 days holiday pro rata

Wellbeing services

Employee assistance programme

Job summary

Bupa UK is seeking a Medical Staffing Officer at Cromwell Hospital London. The role offers full autonomy in managing Consultant and RMO relationships, SOP ownership for the Medical Director’s Office, and driving improvements in clinical staffing and governance.

You will collaborate with the Medical Director, RMOs and Modern Matrons to develop engagement strategies, oversee rotas, and support recruitment and regulatory compliance. Strong admin and data skills are essential.

Qualifications

• Experience in Medical Staffing PA/Executive or Service Delivery within Private Healthcare.
• Experience with Stakeholder management.
• Proven administration experience with continuous improvement.
• Experience with Auditing.
• Experience with analysing and using data for service improvement.
• Excellent communication skills.
• Excellent organisational skills and ability to prioritise tasks.
• Excellent time management skills.
• IT literate with knowledge of Microsoft Office.

Responsibilities

• End-to-end management of Consultant and RMO relationships and stakeholder engagement.
• Develop and deliver SOPs for the Medical Director’s Office and ensure regulatory compliance.
• Oversee rotas for Consultants and RMOs to support clinical strategy delivery.
• Engage with Consultants and RMOs through regular meetings and communications to foster long-term commitments.
• Support recruitment and onboarding of RMOs to stabilise workforce and manage agency spend.

Skills

Medical staffing experience

Stakeholder management

Administration

Auditing

Data analysis

Communication

Organisation

Time management

IT literacy—MS Office

Tools

Microsoft Office

Job description

Permanent role

Salary: Competitive + with fantastic benefits

Full time: 37.5 hours a week

We make health happen.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

As a Medical Staffing Officer, you will have full autonomy and accountability for the end-to-end Consultant and Resident Medical Officer (RMO) relationship and stakeholder management with ownership of the Medical Director’s Office standard operating procedures (SOPs). This role will develop and deliver exceptional engagement and service to strengthen practice privileges with all Consultants and support our RMOs with a view to contributing to commercial and service goals.

You’ll Help Us Make Health Happen By

• Work in close partnership with the Consultant Development Team to rapidly engage, on-board and support a designated cohort of consultants for the duration of their time at the Cromwell in the development of our Clinical Strategy.
• Work with the Medical Director, Lead RMOs and Modern Matrons to develop a Consultant/RMO engagement strategy, with agreed performance objectives
• Work with the Lead RMOs to attract, onboard and retain RMO staff to stabilise the RMO workforce and eliminate agency spend.
• Day to day oversight of Consultant and RMO rotas to ensure successful delivery of clinical strategy.
• Regular face to face meetings and ongoing phone/email contact with Consultants will be expected to build ongoing relations and encourage long-term commitment to the Hospital.
• Ongoing support for a cohort of designated Consultants and recruitment and support to Resident Medical Officers (RMOs) to ensure regulatory compliance
• Be audit ready and ensure all recommendations are actioned for continuous improvement.
• Working with a specified cohort of consultants and or RMOs to ensure all documents are in date to maintain practicing privileges. This includes Disclosure and Barring (DBS) documentation, Occupational Health Clearance, Indemnity, ICO membership, References, Appraisal, Statutory and Mandatory Training, Recognition by major insurance companies.

Key Skills / Qualifications Needed For This Role

• Experience in Medical Staffing PA/Executive or Service Delivery within Private Healthcare
• Experience with Stakeholder management
• Proven administration experience with continuous improvement
• Experience with Auditing
• Experience with analysing and using data for service improvement
• Excellent communication skills
• Excellent organisational skills and able to prioritise tasks
• Excellent time management skills
• IT literate with knowledge of Microsoft office
• Knowledge of Medical Terminology is desirable
• Knowledge of Medical legislation is desirable

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all of our customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.

Time Type

Full time

Job Area

Administration

Locations:

Cromwell Hospital London