Medical Secretary - Urology | Dorset County Hospital NHS Foundation Trust

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional healthcare provider in Dorchester is seeking a Secretary for the Urology team. The successful candidate will provide comprehensive secretarial and administrative support, act as a point of contact for patients and health professionals, and ensure smooth operations within the department. The role emphasizes strong communication and interpersonal skills, along with a commitment to creating an inclusive environment. This position offers an opportunity to contribute to high-quality patient care.

Qualifications

• Ability to provide comprehensive secretarial and administrative support.
• Empathetic approach to dealing with patients and professionals.
• Proven skills in maintaining efficient administrative processes.

Responsibilities

• Provide secretarial support for the Urology team.
• Act as a point of contact for patients and health professionals.
• Maintain departmental practice and procedures.

Skills

Secretarial skills

Administrative skills

Communication skills

Interpersonal skills

Knowledge of word-processing

Job description

Overview

The post-holder will work closely with all members of staff in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, knowledge of word-processing and other computerised systems.

All secretaries appointed to the Urology service have a shared responsibility to service the needs of the department.

Eligibility and visa

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Responsibilities

• To provide comprehensive secretarial and administrative support to the Urology team in order to facilitate the smooth, efficient and effective running of all elements of the service. All secretaries appointed to the Directorate have a shared responsibility to service the needs of the Directorate as appropriate.
• To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation.
• To work with the clinical and managerial teams to maintain and support departmental / divisional practice and procedures to ensure that both operational targets and quality standards are achieved.
• Assist in the achievement of Departmental Objectives
• To provide cover for members of the secretarial team during periods of leave or absence.

About us / Values

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

Application note

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.

Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Further information

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [e-mail] if you are unable to view or download the attachment.

Closing

This advert closes on Thursday 30 Oct 2025