Medical Secretary, Specialty Medicine | Patient-Focused Admin

NHS; Carlisle; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local healthcare provider in Carlisle seeks a competent Medical Secretary for the Specialty Medicine team. The role demands effective communication, strong interpersonal skills, and a commitment to patient-focused service. The ideal candidate will have the requisite medical secretarial qualifications and experience, particularly in administrative support and liaising with patients and healthcare professionals. The position offers competitive benefits including a holiday scheme and NHS discounts.

Benefits

27-day holiday scheme rising to 33 after 10 years

NHS Discounts

Salary Sacrifice schemes

Free counselling and information service

Qualifications

• Must have medical secretarial background.
• Experience with medical audio typing and word processing.
• Understanding of the Data Protection Act and health records.

Responsibilities

• Act as the first point of contact for patients.
• Provide high-quality administration support to the clinical team.
• Liaise with departments, patients, and external agencies.

Skills

Effective communication

Interpersonal skills

Medical terminology

Ability to organise and prioritise workload

Proficient in Microsoft Office

Education

GCSE English language (minimum grade C)

RSA level 3 typewriting/word processing or NVQ level 3 in Administration

Medical secretarial diploma or equivalent

Tools

Microsoft Office

Computer packages

Job description

A local healthcare provider in Carlisle seeks a competent Medical Secretary for the Specialty Medicine team. The role demands effective communication, strong interpersonal skills, and a commitment to patient-focused service. The ideal candidate will have the requisite medical secretarial qualifications and experience, particularly in administrative support and liaising with patients and healthcare professionals. The position offers competitive benefits including a holiday scheme and NHS discounts.