Medical Secretary – Oncology B4

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS acute and community trust in Guildford is seeking an experienced Medical Secretary to provide comprehensive administrative support to the Oncology team. The role involves excellent communication, IT skills, and a 'can-do' attitude. Join a dedicated team and contribute to high-quality patient care while enjoying career growth and professional development opportunities.

Benefits

Comprehensive health and wellbeing program

Support for professional development

Qualifications

• Experience in providing administrative support within a healthcare or customer care environment.
• Ability to work independently and as part of a team.
• Experience with patient care or NHS is desired but not essential.

Responsibilities

• Provide comprehensive secretarial and administrative support to the Oncology team.
• Review and edit patient letters and clinical correspondence.
• Act as the first point of contact for patient queries.

Skills

Excellent communication skills

Good IT skills

Empathy

Tools

Dictate IT

Job description

About the Role

The secretary works within the SLCC Oncology team providing a comprehensive administrative and secretarial service to the Oncology Consultants and associated clinical teams including liaison and collaborative working with staff based both on site at RSH, off site at a variety of hospitals and nominated hospices.

Do you enjoy working in an exciting and challenging environment? We are looking for an experienced Medical Secretary to join us in St Luke's Cancer Centre working on a permanent basis Monday to Friday at the Royal Surrey Hospital NHS Foundation Trust.

Responsibilities

We are looking for an individual who can provide comprehensive secretarial and administrative support to the Oncology team. As an experienced Secretary, you will possess excellent communication skills, good IT skills and ideally, a working knowledge and experience of working within patient care or customer care focused roles. NHS experience is desired but not essential.

The successful applicant will be able to demonstrate that they can work upon their own initiative whilst working well within a team. The role will include a range of secretarial and administrative duties encompassing reviewing and editing patient letters and clinical correspondence using dedicated transcription software (Dictate IT), ensuring said correspondence meets national turnaround targets, learning and gaining an understanding the clinical team and their medical rota. The role will require extensive communication with the Rota Manager, Appointments Booking office and a number of off site clinics. Being the first point of contact for assigned clinical team patient queries amongst other general administrative duties will be an essential part of the role thus requires an empathetic and can do attitude.

About Royal Surrey hospitals

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Career Growth and Investment

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.