Medical Secretary | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

Northumbria Healthcare NHS Foundation Trust; North Shields; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider is seeking a Medical Secretary to join their Colorectal Department. The role involves providing secretarial support to consultants, managing diaries, and ensuring communication with GPs and patients. Candidates should have good IT skills and the ability to work in a healthcare environment. This is a full-time position based at North Tyneside General Hospital. The application closing date is 26 November 2025.

Qualifications

• Experience of working within the healthcare environment is desirable.
• Previous experience in a secretarial role is advantageous.

Responsibilities

• Provide a comprehensive secretarial service to consultants.
• Manage diaries and arrange meetings.
• Transcribe clinical and non-clinical documents.
• Support management of patient journeys.

Skills

Knowledge of IT packages

Excellent organisational skills

Interpersonal communication skills

Typing & transcription skills

Tools

G2 software

ECDL

PAS

Job description

We are looking for an enthusiastic and motivated individual to join our team as a Medical Secretary within the Colorectal Department. Applications are invited from suitably qualified and experienced candidates to join our busy administrative team to provide secretarial support to the Colorectal Consultants and wider clinical teams.

This post is full time Monday – Friday.

This post will be based at North Tyneside General Hospital, but the post holder may be required to work at other sites within the Trust.

Previous applicants need not apply.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed the documentation required beforehand, as this may delay the process if an offer was to be made.

Candidate Requirements

Knowledge of IT packages and their applications is essential. Support on the use of the G2 software package will be provided within the surgical directorate. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable.

Responsibilities

• Responsible to Senior Secretary.
• Act up in absence of Lead Secretary for periods of annual leave/short-term sickness absence.
• Provide comprehensive secretarial service to consultant(s) and their team.
• Manage diaries, arrange and minute meetings, communication with GPs & patients.
• Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience).
• Support effective utilisation of OP clinic capacity.
• Support management of all patient journeys including target administration e.g. GP referrals, 18 week RTT, Cancer 2ww, typed communication to GPs.
• Support Lead Secretary with induction/training of new staff, sharing knowledge with colleagues.
• Resource management – ordering of supplies & equipment.
• Allocate work to Band 2 staff.

To provide a full secretarial service to the Colorectal Consultants and wider clinical teams. The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

This advert closes on Wednesday 26 November 2025.