Medical Secretary Integrated Medicine

Cwm Taf Morgannwg University Health Board; Wales; On-site; GBP 27,000 - 31,000; Full time

Job summary

A prominent health board in Wales is seeking a Medical Secretary to support their Integrated Medicine Team. The role involves providing essential administrative support to ensure smooth patient care services. Candidates should have strong organizational and communication skills, experience in a secretarial role, and familiarity with medical terminology. The position offers a competitive salary and a chance to work within a dedicated healthcare team.

Benefits

Generous leave

Flexible work hours

Access to ongoing learning and development

Leading pension scheme

Qualifications

• Good standard of education with knowledge of medical/surgical terminology.
• Comprehensive experience in a secretarial role and hospital environment.
• Experience supervising staff and managing workload.

Responsibilities

• Provide essential administrative support to clinical teams.
• Undertake routine typing of clinical correspondence.
• Liaise with patients and arrange ongoing treatment.

Skills

Organizational skills

Compassion

Attention to detail

Excellent communication

Able to deal with patients

Excellent keyboard skills

Education

RSA/OCR Level III or equivalent

Medical Secretary qualification (AMSPAR)

ECDL (European Computer Driving Licence)

Tools

Welsh PAS (Myrddin) system

Job description

Medical Secretary Integrated Medicine

The closing date is 16 November 2025

Are you an organised, compassionate, and detail-oriented individual looking to support a dynamic clinical team? We are seeking a Medical Secretary to join our Integrated Medicine Team, providing essential administrative support to ensure the smooth running of patient care services.

Main duties of the job

The principle accountabilities of this post are:

• Plan own day to day tasks and duties
• Undertake routine typing and audio typing of clinical correspondence
• Prioritise results, organise clinical activity and patient admissions
• Liaise with patients, GP's and other Health Boards/Trusts to arrange ongoing treatment and care.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This does not mean it is essential; while the candidate does not need to have Welsh skills, we will consider it an advantage when short-listing and selecting candidates. This is not 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy – Our Health, Our Future – focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including: a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

The successful candidate will join the secretarial team within Integrated Medicine who are dedicated in the delivery of a quality service to our stakeholders.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• RSA/OCR Level III or equivalent level of knowledge, skills and experience. Good standard of education. Comprehensive knowledge of medical/surgical terminology.
• ECDL (European Computer Driving Licence) or similar qualification. Knowledge of University Health Board procedures. Medical Secretary qualification eg. AMSPAR.

Experience

• Previous experience in a secretarial role. Experience of working in a busy environment. Ability to prioritise and manage own workload. Knowledge of the Welsh PAS (Myrddin) system.
• Experience of working in a hospital environment. Experience of supervising staff.

Aptitude and Abilities

• Excellent keyboard and audio typing skills. Excellent communication and telephone skills. Able to deal with patients and relatives in a sympathetic manner. Ability to deal with staff at all levels. Confidentiality and diplomacy. Excellent organisational and time management skills.
• Setting up office systems. Ability to take shorthand. Welsh language speaking/listening skills at Leve 3 and above.

Values

• Motivated. Enthusiastic. Must be a team player but with the ability to work on own initiative.

Other

• Reliable and flexible to meet service needs. Frequent requirement to work in a restricted position. Must be able to undertake duties of the post as advertised.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

£27,898 to £30,615 a year pro rata