Medical Secretary Integrated Medicine

Midlands and Lancashire Commissioning Support Unit; Stonehouse; On-site; GBP 20,000 - 26,000; Full time

Job summary

A health care provider in the UK is looking for an organized Medical Secretary to support their Integrated Medicine Team. Responsibilities include routine typing, managing patient admissions, and liaising with health professionals. The ideal candidate should have RSA/OCR Level III qualifications and experience in a secretarial role. This full-time position offers a dynamic work environment in the health care sector.

Benefits

Leading pension

Generous leave

Career growth opportunities

Ongoing learning and development

Qualifications

• Previous experience in a secretarial role is essential.
• Experience working in a busy environment required.
• Knowledge of the Welsh PAS (Myrddin) system is needed.

Responsibilities

• Undertake routine typing and audio typing of clinical correspondence.
• Liaise with patients, GP's, and other Health Boards/Trusts.
• Organise clinical activity and patient admissions.

Skills

Excellent keyboard and audio typing skills

Excellent communication and telephone skills

Ability to deal with patients and relatives sympathetically

Excellent organisational and time-management skills

Education

RSA/OCR Level III or equivalent

Good standard of education

Comprehensive knowledge of medical/surgical terminology

Tools

ECDL (European Computer Driving Licence)

Welsh PAS (Myrddin) system

Job description

Job Overview

Are you an organised, compassionate, and detail-oriented individual looking to support a dynamic clinical team? We are seeking a Medical Secretary to join our Integrated Medicine Team, providing essential administrative support to ensure the smooth running of patient care services.

Main Duties

• Plan own day to day tasks and duties
• Undertake routine typing and audio typing of clinical correspondence
• Prioritise results, organise clinical activity and patient admissions
• Liaise with patients, GP's and other Health Boards/Trusts to arrange ongoing treatment and care.

Welsh Skills Desirable

This post is advertised as Welsh Desirable. Although not essential, speaking and listening skills at Level 3 (equivalent to CEFR B2) or higher will be considered an advantage when short‑listing and selecting candidates.

Working for Our Organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse region. With nearly 13,500 staff, CTM is one of Wales’s largest employers. Together we are Team CTM, dedicated to offering excellent patient care and support to the 450,000 people across our three regions – Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and ongoing learning and development.

Job Responsibilities

The successful candidate will join the secretarial team within Integrated Medicine, dedicated to delivering a quality service to our stakeholders.

Person Specification

Qualifications

• Essential: RSA/OCR Level III or equivalent; Good standard of education; Comprehensive knowledge of medical/surgical terminology.
• Desirable: ECDL (European Computer Driving Licence) or similar qualification; Knowledge of University Health Board procedures; Medical Secretary qualification e.g., AMSPAR.

Experience

• Essential: Previous experience in a secretarial role; Experience working in a busy environment; Ability to prioritise and manage own workload; Knowledge of the Welsh PAS (Myrddin) system.
• Desirable: Experience working in a hospital environment; Experience supervising staff.

Aptitude and Abilities

• Essential: Excellent keyboard and audio typing skills; Excellent communication and telephone skills; Ability to deal with patients and relatives sympathetically; Ability to deal with staff at all levels; Confidentiality and diplomacy; Excellent organisational and time‑management skills.
• Desirable: Setting up office systems; Ability to take shorthand; Welsh language speaking/listening skills at Level 3 and above.

Values

• Motivated and enthusiastic; A team player who can work on own initiative.

Other

• Reliable and flexible to meet service needs; Frequent requirement to work in a restricted position; Must be able to undertake duties of the post as advertised.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Hospitals and Health Care