Medical Secretary, General Surgery

NHS; Llantrisant; On-site; GBP 22,000 - 28,000; Full time

Job summary

A large health board in Wales is looking for a Medical Secretary to provide secretarial support in General Surgery. Key responsibilities include audio typing, managing diaries, and liaising with patients and other health professionals. The ideal candidate should have excellent communication and organisational skills, along with familiarity with NHS systems. This is a fixed-term position for maternity cover.

Benefits

Generous leave

Flexible work options

Career growth opportunities

Qualifications

• Good standard of education and comprehensive knowledge of medical/surgical terminology.
• Previous experience in a secretarial role in a busy environment.
• Ability to prioritise and manage own workload.

Responsibilities

• Plan own day to day tasks and duties.
• Undertake routine typing and audio typing of clinical correspondence.
• Manage Consultant's diaries.

Skills

Excellent typing/keyboard skills

Communication skills

Organisational skills

Clerical skills

IT skills

Confidentiality and diplomacy

Education

RSA/OCR Level III or equivalent

ECDL or similar qualification

Medical Secretary qualification (e.g., AMSPAR)

Tools

Microsoft Office packages

NHS information systems (e.g., WPAS)

Job description

Go back Cwm Taf Morgannwg University Health Board

Medical Secretary, General Surgery

The closing date is 13 November 2025

THIS POST IS FIXED TERM/SECONDMENT FOR 13 MONTHS DUE TO MATERNITY COVER.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

The main purpose of this vacancy will be to provide secretarial office duties such as transcribing medical correspondence, audio typing, to undertake mail and filing duties, retrieving patients medical notes, scheduling of theatre cases on TOMS system, deal with patients, relatives, carers and external partners on a regular day to day basis.

The post holder will be required to demonstrate excellent typing/keyboard, communication, organisational, clerical and IT skills. They need to be able to work on their own initiative and to work well as a team member. They will work as part of a multi-disciplined team with colleagues from across the organisation and external support services.

It would be an advantage if the post holder was familiar with the NHS information systems and in particular WPAS (Myrddin) & TOMS and they will need to have an understanding of the principles of Referral to Treatment. They will need to have a sound knowledge of a range of Microsoft office packages.

An understanding of patient care and meeting the needs of the general public is essential for this position, therefore an excellent telephone and communication manner will need to be demonstrated.

Main duties of the job

The post holder will be required to perform the full range of duties outlined in this Job Description

The principal accountabilities of this post are:

• Plan own day to day tasks and duties.
• Undertake routine typing and audio typing of clinical correspondence.
• Update pathways in line with RTT guidelines.
• Manage Consultant's diaries.
• Prioritise results, organise clinical activity and patient admissions.
• Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.
• They will maintain waiting lists in adherence with University Health Board (UHB) policy and guidance, deal with patients, relatives, carers and external partners on a regular day to day basis using tact and diplomacy.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

• RSA/OCR Level III or equivalent level of knowledge, skills and experience. Good standard of education. Comprehensive knowledge of medical/surgical terminology.
• ECDL (European Computer Driving Licence) or similar qualification. Knowledge of University Health Board procedures. Medical Secretary qualification eg. AMSPAR.

Experience

• Previous experience in a secretarial role. Experience of working in a busy environment. Ability to prioritise and manage own workload. Knowledge of the Welsh PAS (Myrddin) system.
• Experience of working in a hospital environment. Experience of supervising staff.

Aptitude and Abilities

• Excellent keyboard and audio typing skills. Excellent communication and telephone skills. Able to deal with patients and relatives in a sympathetic manner. Ability to deal with staff at all levels. Confidentiality and diplomacy. Excellent organisational and time management skills.
• Setting up office systems. Ability to take shorthand.
• Welsh language speaking & listening skills at Level 3 or above

Values

• Must be a team player but with the ability to work on own initiative. Reliable and flexible to meet service needs. Must be able to undertake duties of the post as advertised.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board