Medical Secretary FTC

NHS; Hatching Green; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in Harpenden is looking for a part-time Medical Secretary to manage appointments and assist with patient records. The ideal candidate has significant experience in a similar role, with strong audio typing and IT skills. Join a team committed to high standards of patient care and professional development.

Qualifications

• Experience in a similar role, providing a full high-quality service to customers.
• Able to manage workload in a fast-paced environment.

Responsibilities

• Answer telephone queries and arrange patient appointments.
• Type up clinic letters using dictation from consultants.
• Maintain patient records securely according to hospital policy.

Skills

Previous experience as a Medical Secretary

Good communication and customer service skills

Strong audio typing skills

Fully IT literate and a competent user of MS Office

Job description

Medical Secretary | Administration | 12 month FTC | Part Time - 22.5 hours per week | Harpenden

Spire Harpenden Hospital is looking for an experienced Medical Secretary to join our team.

*Please only apply if you have experience as a Medical Secretary*

Main duties of the job

Duties and responsibilities:

• To answer telephone queries and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using Practice Manager and SAP.
• Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
• Type up clinic letters using digital or audio tape dictation from Consultants clinic in a timely manner, arranging future follow up appointments using currently paper diaries for each Consultant, prior to moving to an electronic diary system.
• Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day. Updating and amending as necessary future clinics on behalf of the Consultants.
• Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
• Type discharge summaries dictated by Consultants as required.
• Produce medical reports where necessary for Medical Insurers to approve treatment.
• Maintain patient records securely as per Hospital Policy in line with data protection act.

About us

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We're committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.

Job responsibilities

Who we're looking for:

• Previous experience as a Medical Secretary or Secretary/PA.
• Experience in a similar role, including providing a full high quality service customers.
• Good communication and customer service skills.
• Able to manage workload and work in a fast-paced role.
• Strong audio typing skills.
• Fully IT literate and a competent user of MS Office

We commit to our employees well-being through work life balance, on-going development, support and reward.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Person Specification

Qualifications

• Please see above

Experience

• Please see above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.