Medical Secretary - Collingwood Surgery Walsall

Modality Partnership; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in Birmingham is seeking a part-time Medical Secretary to manage referrals and support GPs with administrative tasks. The ideal candidate will possess strong typing and communication skills, be a team player, and demonstrate innovation and flexibility. This role offers opportunities to improve healthcare services and contribute to patient care directly. Joining our team means adhering to our values of Commitment, Accountability, Respect, and Excellence.

Benefits

Enrolment to the NHS pension scheme

Employee benefits scheme

Education and career pathways

Flexible working

Wellbeing support

Qualifications

• Knowledge of GP practice protocols and NHS systems.
• Familiarity with medical terminology and referral pathways.
• Ability to communicate effectively and manage time and diaries.

Responsibilities

• Manage referrals and ensure timely communication with GPs.
• Work collaboratively with divisions and support teams.
• Adapt to various tasks that require innovation and flexibility.

Skills

Accurate typing

Excellent grammatical skills

Team player

Diary management

Tools

MS Word

Excel

Outlook

Job description

Medical Secretary - Collingwood Surgery Walsall

Modality Partnership Walsall Division has a part‑time vacancy for a Medical Secretary. The postholder will be a high performing administrator who will work to ensure referrals are sent out in a timely manner working the Modality Walsall Partnership providing a referral service for GPs who need to refer patients onto secondary care. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.

This job is suitable for individuals who are career driven and have a passion for working in an agile manner, delivering work that has time‑limited deadlines and who are committed to make real changes to the health care services provided within Primary Care to improve patient care.

As an employee with us you can benefit from

• Enrolment to the NHS pension scheme
• Employee discounts and benefits scheme
• Employee assistance programme (EAP)
• Education and career pathways
• Enhanced Family friendly policies
• Flexible working
• Wellbeing support and initiative

If you are interested in learning more, please read on.

Main duties of the job

The role is an all‑rounded, hands‑on referral administration role; the postholder will need to confidently evidence and utilise key skills such as effective communication, time management, diary management, and the ability to prioritise referrals and their different urgencies across the Division and the wider organisation. The postholder will work in collaboration with local divisions (including Divisional Boards) and the National Modality Business Support Team to deliver innovative ways of working to meet the strategic aims of the organisation.

The role is not a regular 9am‑5pm job and is not a pure typing secretarial role; the job requires innovation, flexibility, and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.

About us

We are one of the largest GP super‑partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key team members to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. This is a role that will equip you with a portfolio of administration skills to make sustainable changes within Primary Care.

All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.

Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.

Job responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for thinking outside the box, are organised, and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up while working closely with leadership teams to influence service improvement.

If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of like‑minded people.

Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre‑employment

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

We are not able to offer sponsorship for this role

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification

Knowledge

• GP Practice protocols and procedures
• NHS systems
• MS Word / Outlook Excel and other related software packages
• Medical terminology
• Referral Pathways

Skills

• Accurate typing
• Excellent grammatical skills
• Team player with ability to self‑guide and motivate to complete detailed pieces of work accurately
• Word Processing
• Diary management

Personal Qualities

• Professional approach to work
• Excellent telephone manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.