Medical Secretary - Chelmsford | Essex Partnership University NHS Foundation Trust

Essex Partnership NHS Foundation Trust; Chelmsford; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare organization in the UK seeks a dedicated Medical Secretary located in Chelmsford. This role entails providing comprehensive administrative support to clinical teams and managing busy diaries, while ensuring high standards of patient care and communication. Candidates should have excellent organizational skills, a flexible attitude, and experience in a similar environment. The position offers various benefits, including generous holiday entitlement and the possibility of flexible working arrangements.

Benefits

27 days holiday plus bank holidays

Excellent pension of up to 14.5%

Staff discounts and NHS benefits

£8K relocation package

Interest-free season ticket loans

Qualifications

• Experience in secretarial and administrative support roles.
• Ability to manage a busy office environment efficiently.
• Proficient in audio typing and maintaining confidentiality.

Responsibilities

• Provide secretarial and administrative support to the Consultant and clinical team.
• Maintain confidentiality and comply with Trust policies.
• Arrange and manage the Consultant's diary, including meetings and appointments.

Skills

Organisational skills

Flexibility

Communication skills

Job description

Overview

An exciting opportunity has arisen for a Medical Secretary in Chelmsford at Essex Partnership University NHS Foundation Trust (EPUT), based in the Chelmsford area. This challenging position requires a team player with flexibility, organisation and the ability to work well under pressure. As a medical secretary you will be the first point of contact for patients, doctors and staff throughout the Trust.

Responsibilities

• Provide comprehensive secretarial and administrative support to the Consultant and clinical team.
• Represent the team and department with due professionalism and maintain an excellent standard of patient care and communication.
• Serve as a vital link for staff, patients, relatives and outside agencies as required.
• Carry out all office cover duties and maintain office equipment and supplies.
• Arrange and manage the Consultant’s diary, including meeting arrangements, room bookings, hospitality and agenda preparation.
• Arrange investigation appointments (e.g. bloods, EEGs, ECGs, X‑rays, MRI scans) and ensure results are presented to the Consultant promptly.
• Process case‑notes and discharge summaries, ensuring accuracy and compliance with protocol; follow up on care plans as indicated.
• Arrange follow‑up appointments or referrals to other specialties where necessary.
• Type and transcribe dictations using audio, shorthand or copy typing skills; ensure dictation and typing meet designated time limits.
• Maintain confidentiality, comply with GDPR and Trust policies, and carry out health & safety duties.
• Act as minute secretary for meetings/case conferences/working groups and ensure appropriate administrative follow‑up.
• Coordinate actions for patients requiring admission, including liaison with necessary professionals.
• Provide administrative support to other Consultant teams as required (e.g. for sick/annual leave cover).
• Assist in induction of trainee doctors and new staff, providing templates, directions and support.
• Maintain accurate records in the electronic patient records system, including patient care information and correspondence.
• Ensure timely processing of invoices and expenses for Consultants.
• Support and coordinate training programmes, conferences and events, ensuring all necessary arrangements are in place.
• Deliver efficient filing, records and bring‑forward systems, ensuring proper indexing and accessibility.
• Adopt flexible working arrangements, including work‑bank, flexible or part‑time shifts.
• Maintain and order stationery stock and assist with office equipment repairs.
• Actively contribute to a safe, inclusive and high‑performing workplace through engagement, equality initiatives and continuous improvement.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
• Excellent pension of up to 14.5% of pensionable pay.
• Staff discounts, including Blue Light Card, NHS discount offers and other staff benefits.
• £8K relocation package if you move to Essex to join us.
• Season ticket loans are interest‑free to cover the cost of travelling to and from work via tram, rail or bus.

Work Flexibility

• Work‑bank: supplement income and develop skills with bank shifts.
• Flexible working available from day one for most roles.
• Job share applications are welcomed.
• Support for mental health and wellbeing services, occupational health advice and counselling.

This advert closes on Tuesday 4 Nov 2025.