Medical Secretary (Breast Team)

Royal Devon University Healthcare NHS Foundation Trust; Barnstaple; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Barnstaple is seeking a Breast Care Secretary to provide vital administrative support. The role involves managing patient enquiries, coordinating appointments, and maintaining data for audits. Ideal candidates will join a dedicated team committed to high standards of patient care across Devon.

Responsibilities

• Provide administrative support for the breast care service.
• Manage telephone enquiries and patient correspondence.
• Coordinate clinic and diagnostic appointments.

Job description

The Breast Care Secretary provides vital administrative support to ensure the effective and efficient running of the breast care service. Serving as the first point of contact for patients, the postholder manages telephone enquiries, signposts to appropriate services, coordinates clinic and diagnostic appointments, and issues patient correspondence. The role also involves collecting and maintaining accurate data for audits, supporting clear communication, efficient scheduling, and robust documentation to uphold high standards of patient care and meet service performance targets.

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most., Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

It’s never been a more exciting time to join the Royal Devon, as you’ll help to shape our services as we continue along our integration journey.