Medical Secretary/Administrator - Palliative Care

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading NHS Trust in Manchester is seeking a Medical Secretary/Administrator to support the Palliative Care Team. Responsibilities include managing queries, organizing meetings, and providing administrative support. The ideal candidate will have excellent communication and organizational skills, strong typing skills, and knowledge of medical terminology. The role offers opportunities for career development and being part of a large collaborative team.

Qualifications

• Previous secretarial experience in a healthcare setting.
• Ability to work as part of a team and be flexible.
• Experience in managing telephone and email queries.

Responsibilities

• Provide administration support to the Palliative Care Team as required.
• Manage telephone and e-mail queries.
• Organise meetings/events/diaries for others.

Skills

Excellent communication skills

Strong typing skills

Knowledge of medical terminology

Attention to detail

Ability to prioritise workload

Job description

An exciting opportunity has arisen to join the Palliative Care Team as a Medical Secretary/Administrator.

The ideal candidate will have excellent communication and organisation skills, strong typing skills and knowledge of medical terminology to ensure provision of a high‑quality and efficient administrative/secretarial service to the palliative medicine consultants and the clinical nurse specialist team.

You must have good attention to detail together with the ability to prioritise your own workload to meet deadlines. Duties will include dealing with telephone enquiries, letters, email, diaries, chasing deadlines, collation of information/results for reports and typing of clinic letters.

You should have previous secretarial experience as well as being flexible and able to work as part of a team. In return we will provide a comprehensive induction with a view to developing knowledge and skills where appropriate.

The post holder will provide medical transcription and administrative support on attachment to clinical teams; guided by standard operating procedures.

Responsibilities

• Provide administration support to the Palliative Care Team as required
• Use Electronic systems i.e. HIVE, Health Roster
• Manage telephone and e‑mail queries
• Organise meetings/events/diaries for others, including agenda setting, taking minutes and follow‑up actions
• Book clinician appointments and clinics. Proofread clinic letters to patients, GPs, medical staff and any other required addressee following clinic attendance.
• Place orders, manage deliveries and replenish stock cupboards
• Maintain spreadsheets and electronic documents
• Prioritise workload, work without direct supervision
• Reserve meeting/clinical rooms
• Complete regular audits and stock checks
• Attend meetings and training as required
• Undertake routine office duties including photocopying, scanning and uploading correspondence and results and maintenance of records when required.
• Circulate information to staff as directed by the management team, ensuring distribution lists are kept up to date

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high‑quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

For further details / informal visits contact: Name: Ruth Duarte, Job title: Operational Manager, Email address: [e-mail], Telephone number: 0161 291 2547