Medical Secretary

Service Care Solutions; York and North Yorkshire; On-site; GBP 25,000 - 27,000; Full time

Job summary

A healthcare support organization is looking for a Care Navigator in York. This role focuses on providing high-quality administrative support within clinical services. The ideal candidate will be organised and have experience in healthcare administration. You'll coordinate care and support patient needs effectively while using SystmOne to manage data. This position offers a full-time contract with opportunities for overtime.

Qualifications

• Smart Card is essential.
• Experience as GP Receptionist, Administrator, Medical Receptionist, Healthcare Assistant, or Patient Coordinator is preferable.

Responsibilities

• Deliver high-quality administrative support including appointment booking.
• Use SystmOne to manage patient data accurately.
• Respond to patient and professional enquiries with professionalism.

Skills

Organised

Compassionate

Healthcare administration experience

Tools

SystmOne

Job description

Location: Gateway 1, Holgate Park Drive, Holgate, York, YO26 4GG
Salary: £25,065 - £26,734 (Full-Time Equivalent)
Contract Type: Permanent (with opportunity for overtime via Bank Shifts on weekends)
Hours: Full Time | Monday to Friday (weekend shifts available)
System Used: SystmOne

About the Role

We are currently recruiting for a Care Navigator to support Clinical Services and Urgent Care teams in York. This is a non-patient-facing role, ideal for someone organised, compassionate, and experienced in healthcare administration. You'll play a key role in ensuring patients receive timely, high-quality care through effective coordination and administrative support.

Key Responsibilities

• Deliver high-quality administrative support including appointment booking and referral processing
• Use SystmOne to manage patient data accurately and confidentially
• Respond to patient and professional enquiries with professionalism and compassion
• Support the coordination of care across services and follow up on patient needs
• Work flexibly across teams to support service delivery

Requirements

• Smart Card - Essential
• Previous experience in one or more of the following roles: GP Receptionist, GP Administrator, Medical Receptionist, Healthcare Assistant, Patient Coordinator

Interested? Please send your CV to: