Medical Secretary

Warrington and Halton Teaching Hospitals NHSFT; Warrington; On-site; GBP 27,000 - 31,000; Full time

Job summary

A regional healthcare provider in Warrington is seeking a Medical Secretary to provide efficient secretarial and administrative support within the Trauma and Orthopaedic Department. The ideal candidate will manage correspondence, maintain patient records, and coordinate appointments, requiring previous medical secretarial experience and relevant qualifications. The salary for this role ranges from £27,485 to £30,162 per annum, pro-rata.

Qualifications

• Previous Medical Secretarial Experience.
• Trauma and Orthopaedic Experience.

Responsibilities

• Provide comprehensive secretarial and administrative support to the clinical team.
• Manage correspondence, including emails, letters, and telephone queries.
• Schedule and coordinate appointments, meetings, and clinics.
• Maintain accurate records and update relevant systems.
• Prepare and distribute documentation, reports, and meeting minutes.
• Liaise with internal and external stakeholders to ensure smooth communication.
• Handle confidential information in line with Trust policies.

Skills

Knowledge of Microsoft Applications

Knowledge/experience of patient administration systems

Education

Minimum 3 GCSE grade C or above, including English or equivalent

RSA Typing II or equivalent secretarial experience

AMSPAR Medical Secretarial Diploma

Job description

Medical Secretary

The closing date is 30 November 2025

This role provides a comprehensive and efficient medical secretarial and administrative service within the Trauma and Orthopaedic Department, supporting designated Consultants and the wider clinical team. It involves managing correspondence, patient records, and clinical documentation accurately and promptly, while maintaining confidentiality and professionalism. Strong organisational skills, attention to detail, and the ability to prioritise in a busy environment are essential. The post holder will work collaboratively with the secretarial team and liaise effectively with clinical and administrative colleagues to support patient care and departmental objectives.

Main duties of the job

Provide comprehensive secretarial and administrative support to the clinical team.

• Manage correspondence, including emails, letters, and telephone queries
• Schedule and coordinate appointments, meetings, and clinics
• Maintain accurate records and update relevant systems
• Prepare and distribute documentation, reports, and meeting minutes
• Liaise with internal and external stakeholders to ensure smooth communication
• Handle confidential information in line with Trust policies
• Support operational processes to ensure timely and efficient patient care

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.

Job responsibilities

The post holder will provide a full range of secretarial and administrative support to the Trauma and Orthopaedic Department, ensuring the smooth running of day-to-day operations. Duties include typing clinical correspondence, managing diaries, scheduling appointments, and maintaining accurate patient records. You will act as the first point of contact for Consultants and their teams, handle telephone queries, and liaise with internal and external stakeholders. The role also involves supporting clinic changes, processing documentation promptly, and ensuring confidentiality in all aspects of work. Flexibility to provide cover for colleagues and participate in training is essential.

FULL JOB DESCRIPTION ATTACHED

Person Specification

Experience

• Previous Medical Secretarial Experience
• Trauma and Orthopaedic Experience

Qualifications

• Minimum 3 GCSE grade C or above, including English or equivalent
• RSA Typing II or equivalent secretarial experience
• AMSPAR Medical Secretarial Diploma

Skills

• Knowledge of Microsoft Applications
• Knowledge /experience of patient administration systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Warrington and Halton Teaching Hospitals NHSFT

£27,485 to £30,162 a year Per Annum, Pro Rata