Medical Secretary

Probus Surgery Limited

Truro

On-site

GBP 20,000 - 26,000

Full time

11 days ago

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Job summary

Probus Surgery Limited is seeking an enthusiastic Medical Secretary to join the admin team, supporting the doctors and health professionals and Management Team. The post holder will need to be competent in audio typing and word processing and will require excellent communication skills.

The role is 24 hours over 3 days, Tuesday, Thursday and Friday 08:30am-5pm. You will provide typing of letters, reports and referrals, update SOPs, manage filing and appointments, respond to practice emails, and

Qualifications

Experience working as a Medical Secretary
GCSE level or equivalent
AMSPAR medical secretarial or equivalent qualification
RSA typing plus audio typing and text processing knowledge
Knowledge of SystmOne clinical system

Responsibilities

Provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required.
Update SOPs as necessary
Liaise with secondary and primary care colleagues regarding waiting times and correspondence
Prepare invoices for private work
File patient records and correspondence in patient medical records
To retrieve medical records and assist the completion of medical/insurance records
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure
To provide flexible cover for members of the secretarial team during sickness and annual leave
To monitor Practice emails
To register permanent, temporary and deduct patients as required
Apply Practice policies, standards, and guidance
Participate in audit where appropriate
Keep up to date with changes in referrals processes and clinical processes
Action workflow and tasks from our website
To arrange TOPs
To receive incoming and initiate outgoing telephone calls to facilitate timely communication

Skills

Audio typing

Word processing

Communication skills

Typing

Education

GCSE level or equivalent

AMSPAR medical secretarial or equivalent qualification

RSA stage 2 typing plus audio typing and text processing

Knowledge of SystmOne clinical system

Tools

SystmOne

Job description

Job Summary

We are looking for an enthusiastic and motivated Medical Secretary to join our admin team to provide support to the doctors and health professionals and Management Team. The post holder will need to be competent in audio typing and word processing and will require excellent communication skills.

Please note, role is 24 hours over 3 days.

Tuesday, Thursday and Friday 08:30am-5pm.

Main duties of the job

To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
Update SOPs as necessary
Liaise with secondary and primary care colleagues with regards to waiting times and correspondence
Prepare invoices for private work.
Send death certificates/cremation paperwork to the coroners office/undertakers.
To make appointments and bookings as required.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To provide flexible cover for members of the secretarial team during periods of sickness and annual leave
To monitor Practice emails
Liaise with PCSE
To register permanent, temporary and deduct patients as required
Apply Practice policies, standards, and guidance
Participate in audit where appropriate
And any other responsibilities that your line manager feels necessary to the role of medical secretary.
Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care
Action workflow and tasks
Action workflow from our website
To retrieve medical records and assist the completion of medical/insurance records.
File patient records and correspondence in patient medical records

About us

Probus Surgery is a well-established Primary Care business offering NHS services to our local population, with a population of circa 9500 patients. Probus is our main surgery, with branch sites at The Merlin Centre and Tregony. Our clinical team consists of GPs, ACPs, ANP, Nurses, HCAs, Pharmacists, Dispensers, Receptionists and Admin.

Our Mission Statement:

To improve health, well-being, and lives of those we care for.

Location of Work

The applicant will be required to work at Probus.

Interviews

Interviews will be held on a regular basis until we find the right candidate. We reserve the right to close the job early.

Job responsibilities

To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
Update SOPs as necessary
Liaise with secondary and primary care colleagues with regards to waiting times and correspondence
Prepare invoices for private work.
Send death certificates/cremation paperwork to the coroners office/undertakers.
To make appointments and bookings as required.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To assist with the gathering of statistics and information when required.
To provide flexible cover for members of the secretarial team during periods of sickness and annual leave
To monitor Practice emails
Liaise with PCSE
To register permanent, temporary and deduct patients as required
Apply Practice policies, standards, and guidance
Participate in audit where appropriate
To arrange TOPs
And any other responsibilities that your line manager feels necessary to the role of medical secretary.
Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care
Action workflow and tasks
Action workflow from our website
To retrieve medical records and assist the completion of medical/insurance records.
File patient records and correspondence in patient medical records
To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
To maintain the computer clinic system in an accurate and secure manner
Fulfil a proactive role towards the management of risks in all areas of the practice. This will include risk assessments of situations, taking appropriate action and reporting all incidents, near misses and hazards.
All employees have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the practice to meet its own legal duties and to report any hazardous situations or defective equipment.
All employees are required to maintain the confidentiality of the public and members of staff in accordance with the Practice policies.
Keep up to date with changes in clinical processes and new services.
Promote your own continuing professional development.
Participate in annual appraisals.

Person Specification

Experience

Essential

Experience working as a Medical Secretary

Desirable

Experience of working within a GP practice

Qualifications

Essential

Educated to GCSE level or equivalent

Desirable

AMSPAR medical secretarial or equivalent qualification
RSA stage 2 typing plus audio typing and text processing or equivalent qualification
Knowledge of SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Probus Surgery

Address

Tregony Road
Probus
Truro
Cornwall
TR2 4JZ
United Kingdom

Employer's website

https://www.probussurgicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Manager
Kim Prowse
kim.prowse@nhs.net
07841667599

Details

Date posted