Medical Secretary

Tadworth Medical Centre; Tadworth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A busy GP practice in Tadworth is seeking a part-time Medical Secretary for a job share. The role requires strong typing and IT skills, particularly in Microsoft Word and EMIS. The successful candidate will provide administrative support to healthcare professionals, handle patient correspondence, and assist with clerical duties. A competitive rate of pay and NHS pension are offered, along with 21 hours of work across three days per week.

Benefits

Competitive rate of pay

NHS pension

4 weeks annual leave (pro rata)

Qualifications

• Experience in primary care and a GP practice is required.
• Ability to work independently and as part of a team is essential.

Responsibilities

• Provide general secretarial support to managers and doctors.
• Assist with clerical and administrative duties.
• Manage inbound and outbound telephone communications.
• Handle referrals and patient correspondence efficiently.

Skills

Strong Typing Skills

Good IT skills

Microsoft Word

Knowledge of EMIS

Education

GCSE Grade A to C in English

Medical Terminology training

Job description

We are looking for a part-time Medical Secretary to replace one of our secretary's who is due to retire in the new year. The role is a job share and you will be working as part of our busy, friendly secretarial team.

We are offering 21 hrs per week worked over 3 days, preferably Monday, Wednesday & Friday.

We offer a competitive rate of pay, dependent on experience, NHS pension and 4 weeks annual leave (pro rata).

Main duties of the job

Ideally, the successful candidate will have the following skills & knowledge:

Strong Typing Skills, good IT skills, Microsoft Word, a working knowledge of EMIS, experience of eRS & Docman would be beneficial but not essential. Previous experience of working within a GP practice would be beneficial. Training can be given.

We are looking for someone who is hardworking, competent and able to use their own initiative, able to work both independently as well as within a team.

About us

Tadworth Medical Centre is a forward thinking, friendly GP practice looking after approximately 10,000 patients. We promote equality and diversity within the workplace and offer a proactive and supportive environment to all members of our staff.

Job responsibilities

Job summary:

To provide general secretarial support to the practicemanager, doctors and health professionals, involving word processing and audiotyping skills with general clerical work involving various practice packagesdetailed below.

Job responsibilities:

Toprovide an efficient audio, copy typing and word processing service for GPs andhealth professionals as required. This includes the typing of referrals,letters, reports, minutes, memorandums etc in an accurate, timely and qualitymanner using EMIS Web

To assistthe practice manager with all clerical and administrative duties

To typemedical/insurance reports and raise invoices documenting this process inpatients EMIS Web record and enter in ledger record

Toreceive incoming and initiate outgoing telephone calls in order to facilitatetimely and appropriate communications with others, taking messages and dealingwith appropriate queries.

Toprovide cover for members of the secretarial team during periods of sicknessand annual leave.

Typingand emailing of Coroners reports to the Coroners office

Recordingof and typing up of minutes and submitting them to Practice Manager

UsingDocman to respond to GP/ reception forwarded tasks including referrals

UsingAccuRx to send messages and copies of private patient referral letters topatients

Toprocess Advice & Guidance requests on e-referral from GPs to the hospitalconsultants and record their responses in patient electronic records. To alertGP to the response and any further action that may be required. To processonward referral to the hospital from raised Advice & Guidance if instructedto do so

Use emailextensively to send referrals to outside agencies namely SABP, CSH, AshteadHospital radiology department and private emails to consultants privatesecretaries, also to send by email GPimhs referrals.

Use emailto liaise with the ICB regarding e-referral queries

Use emailto liaise with outside agencies such as Epsom & St Helier hospitals, StGeorges hospital, London hospitals, East Surrey hospital, Croydon Universityhospital involving chasing appointments and expediting urgent appointments andfollow up appointments, chasing clinic correspondence, diagnostic test resultsand to be the go-between link in communicating between GPs and other agenciesand to record responses in patient EMIS Web record

Use emailto send referrals to Community Mental Health Team and deal with queries to andfrom them

Toprocess incoming email correspondence namely diagnostic results, clinicletters, prescription updates and amendments and sending them for scanning orsaving them to patient electronic record and alerting GP of receipt.

To recordto patient record from email all Return To Practice referrals (from ICB) and documenting these in patient record andinforming patient of this if required

To updateStaff Movements weekly to Emis Web

Toprocess Practice Notes/ Tasks on Emis Web sent by GPs and Reception involvinggeneration of referrals, chasing, expediting of appointments and liaising withthird parties as required to process these tasks and inform GP/patients asneeded

Toprioritise processing of Two Week Rule referrals and liaise with SDCCG, TwoWeek Rule office and patient as needed regarding any queries

In the course of seeking treatment, patientsentrust us with, or allow us to gather, sensitive information in relation totheir health and other matters. They do so in confidence and have the right toexpect that staff with respect their privacy and act appropriately

In the performance of the duties outlined inthis job description the post holder may have access to confidentialinformation relating to patients and their carers, practice staff and otherhealthcare workers. They may also have access to information relating to thepractice as a business organisation. All such information from any source is tobe regarded as strictly confidential

Information relating to patients, carers,colleagues, other healthcare workers or the business of the practice may onlybe divulged to authorised persons in accordance with the practice policies andprocedures relating to confidentiality and the protection of personal andsensitive data

Health & Safety:

The post-holder will assist in promoting and maintainingtheir own and others health, safety and security as defined in the practiceHealth & Safety policy, the practice Health and Safety manual and thepractice Infection Control policy and published procedures. This will include:

Making effective use of training to updateknowledge and skills

Equality and Diversity:

The post holder will support the equality, diversity andrights of patients, carers and colleagues to include:

Acting in a way that recognizes the importanceof peoples rights, interpreting them in a way that is consistent with practiceprocedures and policies and current legislation

Respecting the privacy, dignity, needs andbeliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and ofthe individual, is non-judgemental and respects their circumstances, feelings,priorities and rights.

Person Specification

Qualifications

• Typing, Audio Typing, GCSE Grade A to C in English
• Medical Terminology training

Experience

• Experience of working in primary care and a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.