Medical Secretary

NHS; Stoke-on-Trent; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare trust in Stoke-on-Trent is seeking a Medical Secretary for a full-time, fixed-term role. Responsibilities include providing secretarial and administrative support to medical staff, managing workloads, and ensuring high accuracy. Candidates must have a GCSE in Maths and English, at least two years of office experience, and strong communication skills. The role offers a salary of £24,937 to £26,598 per annum with additional training opportunities.

Qualifications

• GCSE Grade C or equivalent in Maths and English.
• Minimum two years working in an office environment.
• Experience of working within a team.

Responsibilities

• Provide comprehensive secretarial support to medical and nursing staff.
• Manage own workload while coordinating with other Medical Secretaries and Consultants.
• Use initiative to handle tasks independently.

Skills

Strong written communication skills

Efficient in Microsoft Office applications

Teamwork

Education

GCSE Grade C or equivalent in Maths and English

Job description

Job Summary

University Hospitals of North Midlands is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role; however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa. You must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Responsibilities

• Provide comprehensive secretarial support, waiting list management and administrative support to medical and nursing staff within the ENT department.
• Work as part of a team, prioritising workload to meet deadlines.
• Manage own workload while coordinating with other Medical Secretaries, Consultants and the Management Team.
• Use initiative to handle tasks independently and maintain high accuracy and multi‑tasking capabilities.

Qualifications & Experience

• Essential Qualifications
  • GCSE Grade C or equivalent in Maths and English.
• Desirable Qualifications
  • Knowledge of NHS procedures.
• Essential Experience
  • Minimum two years working in an office environment.
  • Experience of working within a team.
  • Knowledge of Trust procedures.
  • Strong written communication skills.
  • Efficient in Microsoft Office applications.
• Desirable Experience
  • Previous working experience within NHS environment.
  • Experience answering telephone calls.

Additional Details

• Pay Scheme: Agenda for change
• Band: Band 3
• Salary: £24,937 to £26,598 a year per annum
• Contract: Fixed term (12 months, full‑time)
• Date posted: 11 December 2025
• Reference number: 205-7573713-A
• Location: Royal Stoke University Hospital of North Midlands, Newcastle Road, Stoke-on-Trent, ST4 6QG

Contact

For more information on working for the Trust, please contact Ashleigh O’Leary at [e-mail].